National Licensing Coordinator
Location: Perth office based, Newcastle Street, East Perth, WA 6000
Reporting to the National Licensing Manager. Flexibility to travel to sites on an as‐needed basis is required. Hybrid working model (2 days working from home & 3 days working in the office).
At Compass Group, our people nourish the bodies and minds of thousands every day through food and support services that promote health and wellbeing. We create meaningful connections across Australia, with a footprint designed so our people, communities, and planet can thrive now and into the future.
The Opportunity
This role ensures compliance with all liquor, food, tobacco, and other business‐critical regulatory licences across all relevant jurisdictions, supporting safe, lawful, and scalable operations aligned with organisational objectives. The role is the point of contact for internal liquor and related licensing matters and is responsible for maintaining the centralised licensing data management system. Licensing refers to the end‐to‐end governance, compliance oversight, and operational management of all statutory, regulatory, and operational licences required for Compass Group's business activities nationally.
Responsibilities
* Maintain the national licensing register, oversee and submit applications for, and support ongoing compliance with, a broad range of regulatory approvals, including food business registrations, liquor and tobacco licences, Schedule 2 poisons permits, dangerous goods registrations, security licences, lodging house licences, water and waste approvals, labour hire licences and associated reporting obligations, music and broadcasting licences.
* Support the delivery of annual statutory and compliance reporting obligations across relevant jurisdictions.
* Manage the end‐to‐end administration of liquor licensing matters, including the preparation and submission of applications for site‐based and umbrella licences. Coordinate and compile all required supporting documentation, prepare detailed written Public Interest Assessments, and oversee all licence applications, renewals, variations, and updates.
* Coordinate and process the payment of renewal fees for all relevant licences and approvals, ensuring continuity of compliance and avoidance of regulatory lapses.
* Coordinate with sites and site managers to update liquor licences, including add/varies, alterations/redefinitions, one‐off events, and occasional licences, while providing guidance and assistance to these sites where required.
* Conduct regular spot‐verification activities in accordance with risk‐based methodologies, using company‐approved tools, platforms, or other authorised systems.
* Track and ensure the effective close‐out of action plans (PFIs) arising from audit‐identified non‐compliances, monitoring progress through to completion.
* Support the mobilisation team to comply with the liquor licensing and other operational business‐critical licensing requirements for new sites.
* Monitor changes to liquor licensing and other business‐critical licensing legislation through subscription and regulatory update services and communicate relevant updates to site teams in a timely manner.
* Maintain and update liquor licensing training resources and guidance materials on Compass' intranet to ensure accessibility and accuracy.
* Assist with product recalls on an ad‐hoc basis, ensuring timely completion and compliance with regulatory requirements.
About You
* Diploma in Administration, Governance, Risk Management, Compliance, or a related discipline.
* 2‐3 years experience working within regulated environments, including engagement with government authorities and regulatory bodies.
* Demonstrated experience supporting licensing, regulatory compliance, or statutory reporting frameworks across multiple jurisdictions.
* A preference for paralegal experience or demonstrated capability working closely with legal teams in interpreting and applying legislation, licence conditions, and regulatory requirements.
* Proven ability to manage complex documentation, registers, and compliance records to a high standard of accuracy and audit readiness.
* Understanding of governance, risk management, and assurance principles within large or multi‐site organisations.
* High level of attention to detail, discretion, and professional judgement in handling sensitive or confidential information.
* Strong written and verbal communication skills, including experience preparing regulator‐ready correspondence, reports, and briefing materials.
Why Compass Group
Be part of Australia's largest food and support services company. You'll work across iconic venues and leading workplaces, partnering with experts in culinary, technology and sustainability to deliver experiences people love. We offer scale, career pathways, and the autonomy to shape strategies that deliver meaningful, measurable growth.
The Benefits
Working with a large global company means you can be assured that we have an attractive benefits program! This includes comprehensive learning & development offerings, a variety of recognition programmes and company discounts, an excellent salary benchmarking matrix and at this management level also includes an incentive bonus scheme! You can read all about these here: Why work at Compass
We are committed to providing a recruitment process that is fair, equitable and accessible for all. If you require adjustments or alternative methods of communication in the recruitment process, please reach out to us at talisson@compass-group.com.au or NathanHicks@compass-group.com.au.
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