Job Description:
We are seeking a skilled Operations Vulnerability Specialist to manage the end-to-end vulnerability management process across our supported infrastructure. In this role, you will oversee the remediation of vulnerabilities, prioritize and mitigate risks, and maintain open communication with stakeholders.
Duties & Responsibilities:
* Own and operate the full vulnerability management process - from intake through remediation, tracking, deferrals, and closure.
* Leverage ServiceNow Vulnerability Response to manage workflows, SLA tracking, and reporting.
* Build and maintain dashboards and reports that give clear visibility into progress, backlog, and risk posture.
* Analyze data from CrowdStrike, Qualys, and ServiceNow to identify trends, prioritize remediation, and escalate critical issues.
* Lead governance sessions to ensure stakeholders are aligned on progress and priorities.
* Collaborate with technical teams to track and resolve remediation blockers.
About You:
This role is ideal for someone who has hands-on experience with ServiceNow, particularly the Vulnerability Response module, and a solid understanding of vulnerability management platforms like Qualys or similar.
Benefits:
* We offer flexible working arrangements and paid parental leave.
* We provide dedicated professional development reviews every 6 months, with monthly follow-ups.
* We value diversity and inclusion in the workplace.
Company Culture:
Our company culture prioritizes collaboration, innovation, and employee growth. We foster an environment where employees feel valued, empowered, and supported.