Job Description
As our Conference & Events Supervisor, you will oversee the daily operations of our Conference & Events service, leading by example to deliver outstanding guest experiences. This role is highly hands‐on and involves coordinating room setups, supervising service delivery, and ensuring all event requirements are executed to Accor's brand standards.
You'll work closely with our Food & Beverage Operations Manager and Banquet Operations Manager, guiding the team to maintain exceptional service, smooth event execution, and a warm, welcoming atmosphere for every guest.
Responsibilities
* Overseeing setup and pack down of conference rooms according to detailed function sheets.
* Leading the team during service and assigning responsibilities across rooms and sections.
* Ensuring all Food & Beverage requirements are delivered accurately and efficiently.
* Monitoring coffee machines and standard tea/coffee stations to ensure readiness.
* Assisting guests with additional requests such as photocopying, parking vouchers or deliveries.
* Liaising with the kitchen to maintain accurate service times.
* Supporting the induction and performance of junior team members
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