Job Description
We are currently seeking Part-Time Housekeeping Supervisor to join our Housekeeping team at Pullman & Mercure Melbourne Albert Park. Reporting to the Assistant Housekeeping Manager and Executive Housekeeper, you will play a key role in leading daily housekeeping operations, supporting and developing team members, maintaining exceptional cleanliness standards, and ensuring a safe, efficient and seamless guest experience across our dual-branded hotel.As our next Housekeeping Supervisor, your duties will include:
* Oversee and assist with managing the in‐house Housekeeping Department.
* Allocate and organise daily room assignments and team responsibilities.
* Ensure guest rooms are cleaned, inspected and released in a timely manner to meet arrival and check‐in requirements.
* Perform detailed room inspections to ensure brand excellence is upheld.
* Lead by example in promoting a positive safety culture, ensuring safe work practices are followed, hazards are identified and reported, and housekeeping team members comply with all WHS policies and procedures.
* Support roster planning and operational efficiency.
* Support housekeeping management in administrative tasks including tracking learning & development participations.
* Coach, mentor and train Public Area Attendants, Housepersons and Room Attendant team members in line with brand standards.
* Build and maintain strong relationships with Front Office, Engineering and other operational departments to support a seamless guest experience.
* Coordinate all work activities on a shift‐to‐shift basis, ensuring all department procedures are followed and daily tasks are completed according to Pullman and Mercure standards.
* Assist in controlling all housekeeping inventory, including chemicals, linen and supplies.
* Assist in controlling all housekeeping team member uniforms, ensuring adequate supplies are available.
* Support housekeeping leadership in fostering a positive, inclusive and high‐performing team culture through effective communication, recognition and accountability.
Qualifications
What you will bring to the role:
* Experience in a Housekeeping Supervisor role (upscale hotel background is ideal).
* Strong leadership and team coordination skills.
* Meticulous eye for detail and standards of cleanliness.
* Ability to prioritise in a fast‐paced environment.
* Clear communication – written, verbal and interpersonal.
* A proactive and guest‐first mindset.
* Flexibility to work a rotating roster across mornings and evenings, weekdays and weekends.
Additional Information
Benefits and Perks
* Enjoy exclusive Accor discounts and global benefits, including but not limited to accommodation and food & beverage discounts for you, and for your family and friends.
* Access to Accor Partner Benefits such as Europcar.
* Discounted onsite car park available.
* Access to confidential Employee Assistance Program.
* Inclusive and diverse environment.
* A friendly and supportive work environment.
* Excellent opportunity to further grow and develop your career with an industry leader.
* Reward and recognition programs, including Annual Service Recognition and Accor Tenure Milestone recognition.
* Mentoring and career development alongside experienced and dedicated professionals.
**We are unable to provide sponsorship for this role, so Australian working rights are required.**
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