Relationship Manager – Government
At LexisNexis, we're a team of thinkers, doers, and problem solvers. Our Large Enterprise – Government team partners with public sector organisations to deliver data‐driven and legal intelligence solutions that support policy, compliance, and regulatory outcomes. This role manages and grows a portfolio of government accounts, focusing on retention, renewal and long‐term value.
Responsibilities
* Manage and grow a portfolio of government accounts (initially ~50), focusing on retention, renewals, and expansion.
* Build and maintain strong relationships with stakeholders across procurement, legal, compliance, and policy functions.
* Identify cross‐sell and upsell opportunities across teams, departments, and use cases.
* Own the transition and ongoing management of newly onboarded accounts from Business Development.
* Conduct 15–20 client meetings per month (virtual and face‐to‐face), including demos, discovery, and negotiations.
* Develop and execute territory and account plans aligned to government priorities and procurement cycles.
* Manage opportunities through the full sales lifecycle, including RFQs, RFPs, and tenders.
* Maintain accurate pipeline forecasting, CRM records, and account reporting.
* Stay informed on government trends, legislation, and regulatory developments.
* Drive AI fluency by promoting AI adoption, sharing best practices, evaluating tools, and partnering with business, IT, and leadership to enable effective change.
* Improve productivity and workflows by identifying and implementing AI, automation, analytics, and digital solutions that enhance decision making, customer experience, and operational efficiency.
Qualifications
* Circa five years' experience in sales or account management.
* Proven ability to manage and grow customer accounts.
* Strong communication skills with the ability to articulate value, including AI‐driven solutions.
* Familiarity with AI technologies and their business applications.
* Ability to manage multiple stakeholders and navigate complex environments.
* Preferred: Experience selling into government.
* Understanding of government procurement processes.
* Exposure to legal, regulatory, or compliance solutions.
Benefits
* Hybrid working model (2 days per week in office, plus a team day on Thursday).
* Light interstate travel (approximately every 2 months).
* Employee Assistance Program.
* Access to learning and development resources.
* Global discounts and free wellbeing and learning classes.
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
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