Food and Beverage Supervisors | The Star Gold Coast
Job no: 536593
Work type: Permanent Full Time
Location: Gold Coast
Categories: Food & Beverage, Leadership
For over 40 years, The Star Gold Coast has been the heart of the Gold Coast to live, work and play. As a premier destination for entertainment with award-winning restaurants, lively bars, theatrical experiences, casino gaming, stunning event spaces, and over 1,000 rooms, suites and apartments, it offers something for every guest.
Driven by a passionate and dedicated team, our 24/7 integrated resort is full of opportunities to grow, shine, and take your career to the next level. Whether you're ready to embrace a new challenge or step into your next chapter, this is the place to make it happen.
As our Food and Beverage Supervisor in one of our Casual Dining restaurants, your enthusiasm for creating unforgettable guest experiences will position you as a vital member of our leadership team, overseeing and assisting team members throughout their shifts. Your commitment to delivering top-notch customer service will be evident as you mentor and develop the team, while also providing insightful recommendations to enhance customer loyalty and satisfaction.
This is a fantastic opportunity to assist in leading the team in one of our Casual Dining restaurants at The Star Gold Coast.
A few of your responsibilities
* Supervise the team on shift and assist with training, development and performance management
* Set daily performance objectives for the team and supervise the service flow and performance standards
* Ensure accurate cash handling procedures are followed
* Assist the Venue Manager to support achievement of financial and operational targets
* Ensure an open line of communication at all times through daily shift briefings, and ensure a smooth transition and handover between shifts
* Monitor the quality of food & beverages to service to ensure high standards are maintained
* Ensure a high level of cleanliness and hygiene in the workplace and coordinate the maintenance and upkeep of all equipment and materials
What are we looking for
* Supervisory experience within a similar busy hospitality environment including a thorough knowledge of food and beverages
* Exceptional guest service skills with a proactive attitude and natural ability to communicate effectively with a diverse range of guests
* Highly organised and eager, with a high attention to detail
* Flexible availability to meet the venue operating hours
* Current QLD RSA Statement of Attainment
What we can offer you
* Complimentary meal on site every day including hot meals, sandwich bar and more
* Uniform laundered and ready for you daily on property
* Up to 30% discounts across award winning restaurants and accommodation
* Discounted parking available
* An organisation that values diversity, teamwork and being your best self
* Lifestyle discounts including gym memberships, retail discounts and dry-cleaning services
* Diversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
* Endless career growth and opportunities to learn and develop your career
Your role will be pivotal in shaping the success of our Food and Beverage Department at The Star. Join us in making a difference.
Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position.
Our culture
At The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values: Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.
We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia's First Nations Peoples, and people with disabilities. Veterans are encouraged to apply. We also recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that's right for them and their unique well-being needs.
The Star was awarded WGEA Employer of Citation for Gender Equality (2022-24) and has been recognised as a 2025 PLATNIUM Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.
It's your time to SHINE!
Advertised: 29 May 2026 E. Australia Standard Time
Applications close: 12 Jun 2026 E. Australia Standard Time
The Star Entertainment Group recognises the continuing connection to land, sea and community of First Nations peoples, and we pay our respects to Elders, past and present.
We respectfully acknowledge the Traditional Owners of the land on which our properties are located - the Turrbal and Jagera people of the Brisbane region, the Yugambeh language people of the Gold Coast region, and the Gadigal people of the Eora Nation in Pyrmont.
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