Sales Advisor – Bridgestone Select Smithfield
Full-Time | Award-Winning, Locally Owned Family Business
Bridgestone Select Smithfield is an award-winning, locally owned family store with a strong reputation for exceptional customer service and high-quality automotive care. We are currently seeking a Sales Advisor to join our friendly and professional team.
This is a fantastic opportunity for someone who is passionate about the automotive industry, enjoys working with people, and thrives in a fast-paced, team-oriented environment.
About the Role
As a Sales Advisor, you will be the first point of contact for our valued customers. Your role is critical in driving sales, managing workshop bookings, and ensuring a seamless customer experience from start to finish.
Key Responsibilities
* Maximise tyre and mechanical sales through professional quoting and product knowledge
* Promote all available services and products to customers
* Follow up on quotes, recommendations, and Bridgestone Benefits
* Answer calls promptly, qualify customer needs, and secure bookings
* Maintain workshop bookings at 80% capacity or higher
* Greet all customers warmly and request feedback and reviews
Workshop & Administration
* Accurately record customer and vehicle details
* Prepare job sheets and invoices with attention to detail
* Order parts and tyres as requiredMonitor job progress and communicate with customers
* Ensure all work is invoiced and payment is collected
* Assist with tyre fitting or workshop tasks when needed
Teamwork & Communication
* Work closely with workshop staff to ensure smooth operations
* Maintain effective communication with customers and team members
* Support promotional activities and maintain a professional reception area
* Provide feedback to management on customer concerns or complaints
What We're Looking For
* Strong sales and customer service skills
* Excellent communication and phone manner
* Ability to handle objections and close sales
* Attention to detail and accurate record-keeping
* Automotive industry experience (preferred)
* Computer literacy and confidence using booking systems
* A current Australian Driver's Licence
* A professional, well-presented, and reliable attitude
What We Offer
* A supportive, family-oriented team environment
* Long-term career stability with a respected local business
* Ongoing training and development
* The opportunity to contribute ideas and grow with the business
* A loyal customer base and strong community reputation
Only applicants who are permanent residents of Australia will be considered.
If you're ready to take the next step in your automotive career and join a team that values your contribution, please send your Resume and References to:
adm••@bselectsmithfield.com.au
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