Australian Citizens residing in Australia only respond. Must have Negative Vetting Level 1.
RESEARCH, ANALYSIS and DESIGN
Experience working with different stakeholders to illicit and understand business processes, requirements, and objectives Desirable Thorough understanding of business workflows and business processes, and BPMN modelling Desirable
Make considered, thoughtful and evidence based conclusions and recommendations Desirable Proven ability to think strategically and factor in all aspects of the organisations and clients needs including commercial consideration; sustainability of the solution; security, records management and archiving requirements; and aligning with the organisations business strategy and the ICT strategic plan Desirable
Demonstrated experience to design enterprise level integration solutions
Demonstrate ability to build data models to business requirements. Desirable
Demonstrated experience in leveraging, and championing, out-of-the-box functionality and config rather than code whenever possible
Experience working with clients and stakeholders on changes, improvements, and efficiencies to their business processes, particularly when adapting to out-of-the-box workflows
IMPLEMENTATION and DELIVERY
Demonstrated experience in tracking and troubleshooting errors in development and configuration
COLLABORATING, MENTORING and LEADING
Excellent communication skills, written, verbal, and interactive when online, and able to tailor communications for different audiences Desirable
Experience making persuasive, evidence-based, recommendations that allow decisionmakers to make informed decisions Desirable
Ability to work closely with vendors and internal/external stakeholders, and develop positive relationships Desirable
Ability to work closely within the project team in a fast paced setting, and maintain positive relationships
SUPPORT and SUSTAINMENT
Experience in transitioning projects to sustainment Highly desirable
Experience in providing technical assistance and end user troubleshooting
KNOWLEDGE and EXPERIENCE
Service cloud
Experience cloud
Public Sector Solutions Highly desirable
Strong understanding of Salesforce best practice and functionality
TOOLS and PROCESS
Experience with Azure Devops Highly desirable
Demonstrated experience in tracking and progressing tasks using Agile, Kanban or Scrum Frameworks Highly desirable
Experience in using version control and advanced CI/ CD tooling.
Active in the Salesforce community
Active to keep up to date with latest features, issues and vulnerabilities
INDUSTRY CERTIFICATIONS
Salesforce Platform Developer I
Salesforce Platform Developer II Highly desirable
Salesforce Omnistudio Developer Desirable
Salesforce Platform App Builder
Required Skills:
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