Stoney Vineyard is the oldest in Tassie’s Coal River Valley, but the Domaine A Cellar Door onsite is newly renovated and one-of-a-kind. The team at Moorilla need an enthusiastic and experienced hospitality professional to manage Domaine A Cellar Door by continuing to elevate their current offering and manage the continued evolution of the space. This role will report to the Retail Operations Manager, but will have trust and autonomy to lead this venue's operations and the chance to have input into the journey.
The Cellar Door is set on a peaceful and picturesque vineyard, and is newly renovated to give guests an incredible and unique experience as part of the renowned Coal River Valley. In this role, the Manager will use their wine and hospitality knowledge to ensure the guest experience is world class by training and supervising a small team, opening and closing the venue, hosting tastings and running daily operations. This isn’t a normal Cellar Door role though - this Cellar Door is part of the exciting and ever-changing Mona world and we need someone who will approach these changes with excitement and an open-mind.
The Gig:
- Provide outstanding and informative service to customers and lead other staff to do the same, showcasing our Moorilla and Domaine A products
- Lead wine tastings for large and diverse groups, and manage VIP events and tastings either independently, with a team or in collaboration with the Retail Operations Manager
- Build, mentor and train a team for the venue in collaboration with the Retail manager
- Supervise and coordinate the rostering of casual staff members
- Understand, plate and sell our locally sourced food offerings to guests
- Supervise and lead cleaning and work health safety practices for Cellar Door
- Be an ambassador for the Coal River Valley region, collaborating with other cellar doors, local businesses and tour operators
Job Requirements
The You:
- Prior experience in a similar role, or significant hospitality experience coupled with a robust wine knowledge
- Professionally presented, with highly developed interpersonal skills, and delivers a high standard of customer service
- Capable of maintaining engagement and productivity when working autonomously and when supervising staff
- Excited and capable with managing and leading change
- Experienced with computer-based and administrative tasks
- Availability and flexibility with working hours and times
- Current driver’s licence required
📌 Cellar Door Manager - Domaine A
🏢 Moorilla Estate
📍 Campania