Teller – Ashfield, NSW
Westpac is looking for a dedicated Teller to serve our Ashfield branch. The role involves being the first point of contact for customers and providing a welcoming experience while managing day‐to‐day banking transactions.
Responsibilities
* Assist customers with banking transactions including cash deposits and withdrawals.
* Maintain accurate cash handling and ensure end‐of‐day balancing.
* Educate customers on digital platforms such as online banking and our award‐winning mobile app.
* Identify opportunities to improve customers' financial wellbeing through tailored solutions.
* Ensure compliance with regulatory requirements and internal policies.
* Refer customers to the appropriate specialists in Home Loans or Business Banking when required.
Part‐time Hours
Monday and Thursday: 8:30 am – 4:30 pm
Tuesday, Wednesday and Friday: 8:30 am – 4:45 pm
Qualifications
* Customer Service Experience – preferably in a customer‐facing role.
* Numerical Skills – proficiency in handling cash and accurate transaction processing.
* Energetic personality with a genuine passion for helping people.
* Resilience – ability to remain calm and composed while managing challenging situations.
* Adaptability – willingness to learn and adapt to new banking procedures and technologies.
Benefits
* Special offers on banking products and discounts from top brands, including employee‐only mortgage rates.
* Flexible work arrangements to support a greater work/life balance and a variety of leave options.
* Tailored learning and development opportunities to grow your career within the bank.
* Opportunities to give back to the community through volunteering initiatives.
Equality, Diversity and Inclusion
We welcome everyone – no matter your age, gender, background or abilities. We also provide additional support for veterans, Indigenous Australians and the neurodiverse community. If you need adjustments during the recruitment process, please let us know.
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