The Skin Hospital is a not-for-profit organisation with charity status, dedicated to improving the lives of people affected by skin disease. Through exceptional Clinical Services, Education & Training, and Research & Clinical Trials, we are shaping the future of dermatology and delivering meaningful care to our community.
About the role
We are seeking a friendly, motivated Medical Receptionist to join our Dubbo team. As the first point of contact for patients, doctors, and nurses, you'll play a key role in creating a welcoming, professional experience—every interaction counts, and you'll help ensure each patient's first and last impression is a positive one.
In this role, you will:
* Provide a warm welcome to all patients and visitors to The Skin Hospital
* Make patient appointments, provision of fee information and meeting patient's service needs on the telephone
* Complete accurate patient billing and daily banking reconciliation
* Support a smooth clinic flow while maintaining compliance with health and safety standards
About you
To succeed in this role, we are looking for:
* Strong attention to detail, accuracy, and organisational skills
* Previous experience in a hospital or busy medical practice front desk
* Confidence in answering calls, problem-solving, and assisting patients
* Experience processing payments and navigating billing systems
* The ability to work autonomously while contributing to a positive team culture
* A calm and friendly approach in a fast-paced environment
At The Skin Hospital, you'll be part of a team that is shaping the future of dermatology care. We offer:
* Staff recognition
* Annual Skin Check
* Access to the Employee Assistance Program (EAP)
* A supportive and collaborative team culture.
* Opportunities for ongoing learning and development.
* The chance to work alongside leading dermatologists and health professionals.
If you're a motivated, caring professional with a passion for accuracy and service, we'd love to hear from you.
Interested?
Apply now and be part of an organisation that makes a real difference in people's lives. For any other queries, please contact Alexandra Grozdanovski, HR Advisor on ***.
Note:
* Applications will be reviewed and processed as they are received, therefore early applications are favourable.
* To ensure the quality and safety for our patients, staff and visitors, applicants will be required to provide before commencement a current proof of identity, and proof of immunity to infectious diseases (including COVID-19).
* You must have the right to live and work in Australia to be eligible to apply
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