The Ezy Group is seeking an experienced Mechanical Service Advisor to join our Moranbah team for an immediate start.
If you have worked in a busy workshop environment and seek a change with a stable and secure career in the automotive industry, then we are very interested in having you join our team.
Job Description
Administration tasks including but not limited to -
* Monitoring, tracking and organising workshop bookings on daily basis
* Preparing quotes for mechanical tasks / rental car enquiries
* Inventory and stock maintenance
* Working closely with Workshop Manager / Branch Manager
* Communicating mechanical faults with customers
* Tracking, organising and maintaining administration tasks related to Ezy Vehicle Rentals fleet
* Invoicing and debtor collection
* Courtesy collection and return of customers
* General enquiries and administration
* Provide a supporting role for key personnel
* Up-selling our additional products and services
* In addition to the Mechanical position, you will also assist the Rental Administrator in creating bookings, preparing vehicles ready for hire and assisting with any rental inquiries.
Attributes / About you
* You require a good understanding of team work and are competent in managing yourself when unsupervised. You can handle at times an unpredictable environment. You must be a quick learner without compromising attention to detail.
* Exceptional customer service and sales skills
* An outgoing friendly personality with a positive attitude
* Maturity and initiative
* Understanding of Cash Handling Procedures & use of EFTPOS
* Proven computer, numerical and literacy skills
* Ability to work within a paperless computer based scheduling & maintenance system
* Experience with Google Drive & Programs
* Good organisational & time management skills
* Team Orientated with the ability to work autonomously and be self motivated
* Focus, loyalty and commitment
* An ability to complete all tasks required as this is a "hands-on" position
* Have strong problem solving skills and be able to work under pressure
* Some Mechanical & parts knowledge background would be advantageous
* Exceptional grooming & personal presentation standards
* Excellent ability to move vehicles in tight spaces, reversing skills essential
* Manual Open Drivers License preferred but will accept Automatic license
* Own accommodation in Moranbah & reliable Transport to/from work
What we can offer
* A competitive salary (negotiable based on experience)
* Superannuation
* Full Time, Monday - Friday Work hours
* Opportunity to learn new skills
* Working alongside a friendly, support team
* Staff Discounts
About us
Ezy Mechanical & Ezy Vehicle Rentals is a well-established, locally owned family business that forms a large part of the Ezy Group of Companies which has been operating in the Mackay, Whitsundays & Coalfields region for over 16 years.
We are a Sales & Service organisation with a focus on Mechanical Repairs & Preventative Maintenance. We work closely with our customers to meet their expectations in service delivery, quality workmanship and value for money.
We offer a very wide variety of work which is in equal parts challenging & also very rewarding. The scope of vehicles we maintain covers the full range of passenger Light Vehicles specialising in mine compliant fleet based vehicles.
We have a hard working team of men & women who take pride in their work & enjoy high levels of work autonomy once they are an established member of the team.
If you satisfy these requirements and are interested in being a valued team member of the Ezy Group, please click "Apply for This Job" and follow the process.
All applications will be treated as Private & Confidentiality is assured.
Please note that only successful candidates will be contacted.
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Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a service adviser?
* Do you have customer service experience?
* Do you have experience in administration?
* Do you have experience in a sales role?
* Do you have previous invoicing experience?
* Do you have demonstrated experience diagnosing & repairing mechanical faults?
* Do you have experience in a role which requires relationship management experience?
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