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Workplace Mental Health & Wellbeing Trainer: Licensed Mental Health First Aid Instructor (Master), Meditation, Leadership, Stress Awareness training,…
* Join a rapidly growing, mid-tier 4PL (ANZ Remit)
* Rewarding salary and benefits
The Company & The Role
* Freight People is a best in class 4PL brokerage business with technical innovation, automation and customer centricity at the heart of all that they do.
* This role is to run the Freight People business, and will work closely with (but not manage) our sister organisation Cario to allow technology to be part of every customer conversation.
* The focus of this role is on growth. We want to continue to deliver outstanding service and experience to our existing customers whilst continuing to grow and expand.
* This is a hands-on executive leadership role with a focus on relationships management, operational oversight, P&L responsibilities and service delivery at scale.
* The role will report directly to the founders as you execute their vision around expansion, growth and technology adoption.
* The role will be supported by the shared service function across both businesses which includes the Chief Revenue Officer (CRO) and Chief Financial Officer (CFO).
Responsibilities
Key responsibilities in this role will include but not be limited to:
* Nurturing high value relationships, dealing with problem escalations and forming long term, values aligned business partnerships
* Leading and enabling internal teams to allow them to over deliver on an exceptional customer experience
* Developing strong alliances with freight carriers and suppliers to secure capacity and deliver service excellence
* Delivering commercial outcomes in-line with agreed budgets and plans.
* Leading the optimisation and scalability of operational process ensuring efficiency and consistency across the service lifecycle
* Leading and mentoring both onshore and offshore teams whilst fostering a high performance culture that encourages ownership, collaboration and a focus on continuous improvement.
* Partnering with the CRO, CFO and Directors to align business operations with strategic growth priorities supporting the companies expansion
The Person
To be successful in securing this role we are looking for:
* An experienced executive leader with a proven track record of driving growth and business expansion
* Demonstrated experience working in high growth, service-driven environments across Logistics, Freight, Supply Chain, or 4PL
* Extensive experience leading and developing cross-functional teams across customer service and account management
* Strong executive presence and the ability to deal with stakeholders at all levels up to and including executive level.
* A consultative and respectful approach to supporting the vision of the Founders and a collaborative approach to execution
* The ability to win hearts and minds, and take people on the journey of growth and change.
Why Join Freight People?
* Our Founders are highly energised, customer obsessed and innovative leaders.
* They believe in what they do and the difference they make.
* They are also deeply passionate about the difference technology and Ai can make to the customer experience.
* They drive a high performance culture balanced with a focus on valuing people.
* This is a great opportunity to be part of the next chapter of evolution for this business. And it's going to be a big and impactful one.
Next Steps:
If you have been waiting for an opportunity to run along side some outstanding Founders, whilst executing and supporting their vision for growth and success, then please apply now.
Seniority level
* Seniority level
Executive
Employment type
* Employment type
Full-time
Job function
* Job function
Management
* Industries
Truck Transportation and Transportation, Logistics, Supply Chain and Storage
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