Bendigo & Goldfields Regions, VIC, Australia, 3550 – Administration / Customer Service – Residential Services – Casual – Closing on: May 27 2026.
Empowered to shine.
About the Role
We are looking for an experienced administrator in our St Laurence home, located in Eaglehawk, home to 67 residents. As the Administrator, you'll be the backbone of operations in our residential aged care home. This is a great opportunity for a receptionist/customer service professional looking to take the next step in their career, or a health/community professional looking for a role off the floor. Additionally, it's an outstanding opportunity to engage with the residents and make a difference to someone's day.
Responsibilities
* Provide customer service support across the phone, central inbox and front counter reception.
* Conduct orientation tours of the site, and provide a welcoming service to potential and current residents and their families.
* Perform administrative tasks such as supporting employee paperwork, resident admissions, invoice management, agency/contractor management, staff availability and rostering, and support onboarding and offboarding of staff.
* Schedule meetings, training and site events, and other tasks to support the manager.
Qualifications
* Experience performing reception and administrative tasks in a fast paced environment.
* An interest in spending time with the elderly, and demonstrated empathy and kindness towards them.
* High level of verbal and written communication skills.
* A high attention to detail, accuracy and effective time management skills.
* A formal administrative qualification or study in a relevant discipline is highly desirable.
* A NDIS worker screening clearance ID or the ability to obtain.
Benefits
* $32.03 per hour + 25% casual loading + superannuation.
* Monday to Friday work, approx 9am to 5pm – no weekends or nights.
* Not for profit salary packaging up to $18,550 per annum – reduce tax and increase your take home pay.
* Career progression – internal promotions, cross-departmental mobility, leadership development opportunities, internal training programs + our own scholarship program.
* Recognitions and awards – celebrate your achievements with peer and Benetas recognition programs.
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