Account Manager
Posted: 08/10/2025
Closing Date: 31/10/2025
Job Type: Temporary
Location: Bairnsdale
Job Category: Community Services and Development
MADEC is an approved employer under the Pacific Australia Labour Mobility (PALM) Scheme, an initiative of the Australian Government. This program provides relief to people experiencing poverty and disadvantage from Pacific Island countries and Timor-Leste, by providing employment opportunities with Australian employers in selected industries/sectors. It also has the dual benefit of providing employers with a reliable return workforce sourced to assist in meeting unmet labour demands, when there is not enough local Australian labour to meet seasonal demand.
Job Description
About the Role
We are seeking a self-motivated and people-oriented account manager to oversee our current accounts predominately in the horticulture sector, and support further growth and diversification into new industries and sectors. You will reside in the Bairnsdale regions and be familiar with the local area, as you will travel to see workers and Host employers throughout the area and surrounds.
You will be responsible for:
* Maintaining and strengthening client relationships ensuring client business objectives are understood and met;
* Placing suitable applicants into employment opportunities;
* Sourcing accommodation solutions for workers;
* Sourcing new host employers and using your networking and communication skills to increase our client base;
* Conducting induction of workers to Australia and the local work environment in partnership with the client;
* Providing ongoing support and assistance to our Seasonal Worker Program participants;
* Providing leadership to a worker liaison officer who will assist in assist in addressing worker welfare and needs;
* Assisting visiting workers with integration into the local community and the local laws and way of life; and
* Identifying and managing all risks associated to the labour hire relationship with your clients.
Desired Skills and Experience
About You
To succeed in this role, will be a resilient individual who has the ability to develop strong, client-focused relationships. You will thrive on nurturing client networks and have the ability to quickly build strong rapport with key stakeholders. You are a problem solver with a focus on client-centered solutions and enjoy supporting workers to ensure they are successful in their employment. Experience in the labour hire industry is also highly regarded; however, if you have well established relationship management skills, and a desire to achieve results, then we want to hear from you.
This position is not your typical 9am - 5pm role so the successful applicant will need to be flexible with their working hours. Some after-hours work will be required.
Drivers Licence and Police Check are a requirement of this role.
Our Culture and Benefits
MADEC prides itself on providing a supportive, family friendly environment with opportunities for personal growth and development.
We also offer:
* Salary Packaging to the value of $15,900
* Tax free entertainment expense benefits
* Check the potential tax savings you might be entitled to if you were to take up our Salary Packaging benefit by completing the calculator here - you will be surprised at the increase in your take home amount
* Additional personal leave, paid volunteer/charity leave and more
This is an outstanding opportunity to join an industry leader and make your mark within a multi-million dollar business experiencing substantial growth
To apply please click the "Apply" button to register your interest.
Should you require further information please contact, or visit our webpage www. page to find a copy of the Position Description for this role.
Joining MADEC means you will join a team of dedicated, passionate, genuine, and responsible professionals who are all driven by the same vision, and that is, to improve the lives of those in need.
Helping People | Addressing Needs | Improving Lives
and built on the foundations that everyone is welcome including the First Nations People and those of all ages, genders and abilities.
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