Overview
Join to apply for the
Platform Product Owner – Salesforce
role at
Suncorp Group. We’re looking for a Platform Product Owner to lead the Salesforce ecosystem supporting the Commercial Insurance Tribe. This role focuses on centralised customer data, platform lifecycle management, and strategic delivery. You’ll guide a Salesforce squad, manage vendor relationships, and ensure platform excellence across architecture, governance, and integration. What You’ll Do
Lead the Salesforce Commercial Insurance platform squad to deliver strategic initiatives, enhancements, and BAU support aligned with business priorities. Translate Commercial Insurance Tribe goals into actionable work, owning the backlog and removing delivery blockers. Drive platform roadmap execution, ensuring alignment with architecture standards and customer experience goals. Manage vendor relationships and third-party tools (e.g., DocuSign, RIVA, Marketing Cloud), ensuring integration and compliance. Oversee platform governance, DevOps practices, and lifecycle management including license utilisation and documentation. Advocate for platform needs in strategic forums, ensuring prioritisation and alignment with organisational goals. What You’ll Bring
Certified Salesforce Administrator with 5+ years in platform management or product ownership. Proven leadership in Salesforce delivery across complex enterprise environments. Strong understanding of Salesforce architecture, Lightning platform, and integration methods. Experience managing centralised customer data and driving platform simplification. Skilled in stakeholder engagement, vendor management, and navigating competing priorities. Solid commercial acumen with the ability to build and support compelling business cases. Familiarity with compliance standards (e.g., APRA CPS 234) and ITIL-aligned service management. What You’ll Enjoy
Access our Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Hybrid working, flexible leave, paid parental leave, and other wellbeing benefits. Paid study support, career development, and employee referral programs. Wellbeing coaching, Employee Council, confidential EAP access, and retailer discounts. Volunteer leave, donation matching, and emergency leave options. Performance-based bonuses and Suncorp shares for eligible employees. Inclusive culture with employee resource groups and flexible family-friendly policies. Explore our full benefits: www.suncorpgroup.com.au/careers/benefits If you require any support or adjustments to participate equitably in our recruitment process or in the workplace, please contact luke.morandini@suncorp.com.au for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.
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