Medical Secretary – Prof Richard Carey Smith
As the Senior Medical Secretary, you will play a key role in the day-to-day running of the practice and provide high-level administrative support across clinics, surgical bookings and patient management.
This position suits someone who thrives under pressure, takes initiative, communicates professionally, and genuinely enjoys delivering exceptional patient care and service.
Key Responsibilities
* Preparing and coordinating busy specialist clinics
* Managing patient appointments and incoming referrals
* Scheduling surgery bookings and theatre lists
* Liaising with GPs, specialists, radiology providers, hospitals, and allied health professionals
* Managing medical billings, private accounts, DVA, Workers Compensation, and public hospital billing processes
* Medical typing and correspondence
* Answering phones and responding to patient enquiries
* Managing computerised diaries and clinic schedules
* Scanning and entering clinical documentation
* Assisting with practice coordination and workflow management
* Training and mentoring junior administrative staff
* Coordinating staff leave calendars and on-call rosters
About You
You are a proactive, well-organised professional with a background in medical administration and a commitment to patient care. You are confident managing competing priorities, working independently, and taking initiative where needed.
To be successful in this role, you will have:
* At least 3 years' experience in a similar Medical Secretary/PA role
* Strong customer service and interpersonal skills
* Excellent written and verbal communication abilities
* High attention to detail and the ability to multitask
* Confidence in making decisions and managing day-to-day operations
* Experience with Medicare and private health fund billing
* Familiarity with Genie software or similar practice management systems
This is a full-time role but flexible hours are negotiable.
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