Are you a detail-oriented professional looking to make your mark in the healthcare sector? We are looking for an energetic Quality & Compliance Officer to join our team. This is an opportunity for someone early in their career to take ownership of our quality systems and help us maintain gold-standard care.
Working closely with our senior leadership, you will be the "guardian of the standards." You won't just be filling out forms; you'll be performing gap analyses, improving our digital document systems, and ensuring we stay ahead of RACGP, ISO 9001, and Mental Health accreditation requirements.
WHAT YOU'LL BE DOING
* Systems Support: Maintaining our Quality Management System (QMS) and ensuring all policies are up-to-date and version-controlled.
* The "Gap Finder": Conducting regular internal "mini-audits" across our services to identify where we can improve our procedures before the big accreditation dates arrive.
* Accreditation Lead-Up: Coordinating the evidence and documentation required for RACGP and Mental Health standard reviews.
* Continuous Improvement: Managing our Improvement Register and following up with team leaders to ensure corrective actions are actually completed.
* Staff Engagement: Acting as a helpful point of contact for staff who need guidance on compliance processes or new documentation.
ABOUT YOU
You might be a recent Health Science/Management graduate or someone with 1–2 years of experience in an administrative or clinical support role. To thrive here, you need:
* An "Eagle Eye": You spot the missing signature or the outdated logo that everyone else misses.
* Process-Driven: You love a good checklist and feel a sense of accomplishment when a project is organised and "audit-ready."
* Tech-Savvy: You are comfortable learning new software and managing digital filing systems.
* Curiosity: You aren't afraid to ask "Why do we do it this way?" and suggest a better, more compliant alternative.
WHY YOU'LL LOVE WORKING FOR US
* Maximise Your Take-Home Pay: As a Not-for-Profit, we offer Salary Packaging (up to $15,900 for living expenses + $2,650 for meals/entertainment). This can increase your take-home pay by thousands of dollars each year compared to a standard corporate role.
* Career Mentorship: Work directly with senior leaders who will help you master the complexities of Australian health standards.
* Real Impact: Your work directly ensures that our patients and clients receive safe, high-quality care.
READY TO APPLY?
To learn more about the role and for a copy of the position description, please click here.
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