**Role Overview**
Our team focuses on delivering exceptional customer experiences by driving strategic projects that enhance our digital propositions across all channels. This role will be pivotal in improving testing capabilities within our Australia-based Process Implementation and Change Team, aiming to achieve organizational strategy and objectives.
**Key Responsibilities:**
* Develop and implement test strategies, validate applications, and estimate resources and timeframes for completion.
* Build effective connections with stakeholders, including Project Managers, Product Owners, Business Analysts, and others to understand business drivers and requirements.
* Manage overall QA & Testing planning activities and coordinate changes in various value streams/business sectors to meet business criteria.
* Lead and develop an effective team by promoting testing best practices, upskilling testing capabilities, and aligning to HSBC values.
* Develop and manage strong working relationships within the Tester Community as well as across all IWPB communities.
**Requirements:**
* Bachelor's degree in a finance and/or business-related field with relevant experience in digital/retail banking/product experience in testing domain, including mobile and desktop applications.
* Sound exposure in digital-based banking propositions, systems, processes, and operational risk.
* Strong skills in crafting and implementing test strategies to outline test scope, advocate risks, and impacts with a quality mindset.
* Leadership skills are highly desirable.
* Strong organisational, problem-solving, communications, analytical, interpersonal, motivational, project management skills.
**Preferred Qualifications:**
* Australian PR/Citizenship or New Zealand Citizenship.
* Current unrestricted work rights in Australia without limitations.
**Company Culture:**
We value different perspectives and believe that together, we can achieve more. We succeed through collaboration across boundaries, taking responsibility, and holding ourselves accountable to get things done. Through these values, we strive to build a culture where all employees are appreciated and respected, and where opinions count.
**Benefits:**
* Market-leading subsidised private health cover.
* Free salary continuance insurance.
* Share match equity scheme.
* Enhanced parental pay and leave offering.
* Subsidised banking products and services.
* Bonus leave days.
* Wellness programmes, including discounted gym memberships.
**Others:**
Applications from First Nations peoples are encouraged. Learn more about careers at HSBC Australia – data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.