A leading childcare organization is seeking a National Family Support Team Manager to oversee operations and lead a team in delivering exceptional customer support during the enrolment process. This role requires at least 4 years of experience in a contact center leadership position and the ability to manage multiple priorities effectively. The successful candidate will play a pivotal role in ensuring a seamless transition for families into the centers, while fostering a culture of excellence and collaboration within the team. Hybrid work is available, with options in Brisbane or the Gold Coast.
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