About the Company:
Integrity Strata is a highly regarded locally operated Strata Management Company with over 25 years of experience serving Strata and Community owners from Helensburgh to Narooma.
About the Role:
Due to an increase in business, an opportunity exists for a motivated and enthusiastic person to join our team in the role of Strata Management Assistant, you will be assisting a Strata manager in our Wollongong office.
You ideally will be able to demonstrate exceptional planning, prioritisation and time management skills with a keen eye for detail. Your adaptability to a fast-paced role with a significant amount of internal/external stakeholders and experience as a personal assistant ( or similar) is highly regarded.
Previous strata or property industry experience whilst not essential would be a great asset to our team.
If this sounds like you and you have a passion for delivering great customer service in a collaborative office workplace we would like to hear from you.
Primary Tasks and Responsibilities
- Provide high-quality customer service and problem-solving
- Assist in the organisation & follow up of repairs & quotations
- Assist in the preparation & distribution of notices, meeting agendas & minutes
- Assist with prompt follow up & resolution of enquiries, customer issues and action items following meetings
- Prepare & maintain electronic filing and archiving of important records
- Assist other team members as required
ABOUT YOU:
We believe a successful person for this role brings the following:
- A positive and happy attitude
- High attention to detail
- Excellent verbal and written communication skills, including a professional telephone manner
- Ability to multitask and prioritise in a busy work environment
- Well-developed time management and conflict resolution skills
- Ability to receive and take on board feedback to help role improvement
- Strong computer literacy including use of Microsoft Office, Excel in particular
- Willingness to embrace a team attitude and always be willing to help out
- Experience in Strata / Real Estate or trade services administrative support
Skills and Experience
- Excellent Planning & Priority Setting skills
- Excellent Quality Focused skills
- Proficient in Outlook and Office 365 Suite programs
- Great Time Management skills
- Be Adaptive, Composed & resilient
- High Customer Service ethic with strong written & verbal communication skills
- Computer proficiency, Ability to multi-task
- Demonstrate initiative, enthusiasm to work as part of a team, pleasant & outgoing
- Previous strata/property experience if highly regarded
The Benefits:
- A small friendly team, out of the city mayhem and traffic.
- Room to Grow
- Latest technology
- Fresh Modern Ideas
- A Reliable long term career
- Training - Opportunities to build a professional career as a Strata Manager with ongoing professional development available to all employees
**Salary**: $51,410.00 - $65,000.00 per year
Schedule:
- 8 hour shift
Supplementary Pay:
- Performance bonus
Work Authorisation:
- Australia (required)
📌 Personal Assistant
🏢 Integrity Strata
📍 Wollongong