Complete Staff Solutions are recruiting for an experienced Clinician for our client, Open Arms.
Open Arms – Veterans & Families Counselling (formerly VVCS) is Australia's leading provider of high-quality mental health assessment and clinical counselling services for Australian veterans and their families.
Clinicians (APS 6) work within the Open Arms Division of the Department of Veterans' Affairs (DVA) providing counselling services to current and formerly serving Australian Defence Force (ADF) personnel, their partners, and families. They apply extensive knowledge and experience gained from a relevant background in psychology, social work, counselling, occupational therapy, or nursing to build rapport with clients, understand their unique experiences and work with them to identify goals that will enhance mental health and wellbeing.
Start Date: ASAP, pending clearance
End Date: 12 month contract
Hours/Days:37.5hrs per week, Monday to Friday
Pay Range: $ $73.00inclusive of casual loading + super
Location:Winnellie, NT
As an APS 6 Clinician, you will:
* Provide high quality clinical services including risk assessment and intervention, referral, evidence-based individual, couple and family counselling, and case management to eligible Open Arms clients in order to achieve outcomes identified in care planning.
* Conduct reviews with clients on counselling progress to determine further approaches and establish additional needs, including extensions to episodes of care.
* Using the Client Management System, maintain confidential files for each client that include session progress notes, care plans, risk assessment, and additional client interactions.
* Schedule and attend Continuing Professional Development (CPD) activities, including clinical supervision, to maintain professional registration.
* Adhere to relevant legislation, ethical guidelines and policies pertaining to best-practice client care.
* Liaise and attend regular meetings with the Assistant Director and other Clinicians to review client cases, including those that may require extensions to episodes of care.
* Liaise with clients' family members and additional treatment providers and/or other Open Arms/DVA stakeholders to coordinate care.
* Apply the principles of cooperative and safe working practices consistent with APS Values and the Department's mission, vision, approach and values.
* Engage in other clinical tasks as directed by the Assistant Director based on organisational need. These may include:
* Co-facilitate treatment and psychoeducation programs on a range of topics alongside other Open Arms staff or external clinicians.
* Participate in community development and service promotion activities.
* Participate in Open Arms program evaluation and research activities, contributing to project management activities that implement strategic directions and quality improvement recommendations, and provide feedback for ongoing development of clinical policies and procedures.
* Facilitate the delivery of Open Arms counselling and other programs to veterans and families by applying quality assurance principles and procedures to ensure the clinical practice and reporting of Outreach Program Clinicians (OPCs) meet contractual requirements.
* Collaboratively manage the regional allocation queue through liaison and consultation with Open Arms Clinicians, OPCs and administrative staff.
* Conduct regional intake assessments to inform allocation to appropriate services.
Key Skills & Attributes
* Excellent interpersonal skills with competency in the provision of trauma informed, holistic, client centered intake, assessment and brief intervention with vulnerable clients;
* Ability to complete clinically appropriate intake assessment and documentation with formulated risk assessments which are tailored, appropriate, and actioned in accordance with presenting risk;
* Currency of knowledge in relation to DVA matters, Open Arms policies, adherence to DVA policies and procedures including Risk Escalation pathways, reporting and documentation;
* High level of written and verbal communication skills;
* Sound judgement and the ability to respond to critical incidents in a calm and timely manner;
* Excellent IT skills and the ability to confidently navigate IT equipment and software.
Mandatory Requirements
* Must be an Australian Citizen and have the ability to obtain Baseline Vetting Security Clearance
* Currently hold or ability to obtain a Working with Vulnerable People registration OR
* Currently hold or ability to obtain a Working with Children check
In addition to the above, one of the following:
* Qualifications as a registered Psychologist / Occupational Therapist / Registered Nurse with full AHPRA registration, OR
* Social Worker with membership of the Australian Association Social Workers (AASW) on commencement, OR
* A Masters-level counselling qualification and registration with PACFA as a Registered Clinical Counsellor or with ACA at Level 3 or Level 4.
If this sounds like the next step in your career, apply now or contact our friendly team on or email