Why choose to volunteer in a Red Cross Shop?
Red Cross volunteers help improve lives and create a positive impact in the community. Their shifts are only 4 hours, and committing just one shift per week can make a big difference. Volunteers also contribute to rescuing 450 tonnes of clothing from landfills annually and helping support other vulnerable people across Australia and the Asia Pacific.
* You can help improve lives and create a positive impact in your community
* It's an opportunity to enhance your skills, gain new experiences and even boost your employability
* Our shifts are only 4‐hours and committing to just one shift per week makes a big difference
* You'll be contributing to rescuing 450 tonnes of clothing from landfills annually
* You'll be helping Red Cross to support other vulnerable people across Australian and the Asia Pacific
What impact will you have?
Embark on an exciting journey with a Red Cross Shop, where donated clothes, accessories and homewares become a source of vital funds for our humanitarian efforts. Join 5,000 other volunteers who play a critical role in generating funds to assist people in crisis, hardship and disaster.
More about the opportunity
Red Cross is constantly on the lookout for passionate people able to devote their precious time and effort to support their community. Our Fast Track program gets you into a Red Cross Shop as quickly as possible. Think of it as a trial run – no strings attached. When you're ready, you can complete the rest of the recruitment process and continue to be part of our movement.
What does a typical day look like in a Shop?
* Providing top‐notch customer service, helping people and answering questions
* Handing cash and card transactions with a smile
* Creating vibrant displays to attract shoppers
* Sorting donations and shop inventory efficiently
* Bringing your sense of humour and delight in connecting with locals and colleagues
What skills do you need?
* A willingness to mix with people of all abilities and backgrounds
* Dependability – you must show up when you've said yes to a shift
* Comfort handling cash and using a register
* Great organisational skills to complete tasks quickly and efficiently
* A great sense of humour and communication skills
What's the application process?
* No need to upload a resume – just tell us why you're interested and share your skills
* A friendly chat and a few questions, where you can also ask us questions
* You must be at least 15 years of age
* If you decide to become a full volunteer, a National Police check (paid for by Red Cross) and other onboarding steps will follow
People welcome at Red Cross!
Red Cross is a place of belonging for everyone, no matter your background or experience levels. If you have spare time and a heart for community service, we'd love to welcome you onboard.
Apply now and let's get you started on a rewarding volunteer journey in one of our Red Cross Shops.
See our paid opportunities at Red Cross at redcross.org.au/careers.
Diversity, Inclusion & Safety
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child‐safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.
Category
Community Services
Commitment
Regular – less than 6 months
Type of Work
Retail & Sales
Time Required
Min 1 shift of 4h/week. Required shifts – Saturday afternoon
Training
Volunteer induction and role‐specific training will be provided.
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