About Us
With a combined store network of eight sites across the Ballarat, Bacchus Marsh, Geelong and Surf Coast regions and over 300 locally employed team members, the Fagg's Group aim for customers to benefit from an enhanced shopping experience with improved in-store layouts, updated digital platforms, and an increased focus on innovation. We have a proud history of nurturing our employees and have a core set of values that underpin our business, which we live by.
We are looking for a Full-Time Candidate for our Torquay Store. The position will suit a motivated individual with retail/trade experience and a strong attention to detail. We value enormously Trade or Hardware experience and candidates who are customer focused, and team orientated.
What will you be doing?
* Providing Retail/Trade understanding and Customer service as well as processing sales
* Handling trade queries and sales
* Providing advice and information on products
* Processing and following up on customer orders
* Answering phone enquiries
* Some manual handling required
* Undertaking general trade support with our builders and yard duties
* Maintaining a clean and well-presented site and store
This full-time position is between the trading hours of Monday - Saturday bringing the successful candidate the opportunity to build a rewarding career. Hours are generally reflective of our Trade Customer needs and flexibility is important to us.
We offer great team member facilities, ongoing training and career opportunities and if you love to shop then you will enjoy the benefits of our very generous team member discount.
Does this sound like you?
* Knowledge or previous retail/trade experience preferred
* A Retail Star - customer focus is imperative and one of our core values
* Comfortable with technology - computer literacy is a great but also something we can teach
* The ability to multi-task and work independently as well as part of a team
* Motivated - A desire to challenge yourself and show initiative and ownership in your work
* Physically active as the role can be physically demanding
* Reliable - Reliability is an integral part of the role
* A Safety-first mindset is at the forefront of our Fagg's Group 'DNA' and 'See something and say something' is our first thought in Store - every-one is involved in Safety
If you feel you have what it takes to join our team and build a rewarding career, we want to hear from you. Please forward your application stating your experience and why you would like to become part of the Mitre 10 team.