Join to apply for the Branch Concierge - Market Street role at Commonwealth Bank
2 days ago Be among the first 25 applicants
Before applying please ensure you are available to cover the following roster.
Roster
- Monday: 9.30am - 4.00pm
- Tuesday: 9.30am - 4.00pm
- Wednesday: 9.30am - 4.00pm
- Thursday: 9.30am - 4.00pm
- Friday: 9.30am - 4.00pm
What we do
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. Our work has a real impact at all stages of people’s lives – from opening a first account to planning for retirement.
Responsibilities
- Greet each customer & clearly understand their enquiry, guiding the customer to the appropriate channel.
- Build a personal connection with customers through meaningful conversations to enhance their experience.
- Provide options for the customer through education & demonstration of our in‑branch technology and digital banking options.
- Be aware of movements within the branch, ensuring it runs effectively & efficiently and that customers are satisfied with their experience.
Qualifications
- A proven track record of delivering exceptional customer service ideally in financial services, retail, or hospitality.
- Excellent communication skills & the ability to display professional demeanour.
- The ability to manage customer expectations with a skilled presence.
- A genuine interest in building a career with CommBank and improving the financial wellbeing of customers.
What’s next
As part of our application process, you may be required to complete an online assessment. We encourage you to complete these steps within 48 hours of applying.
With us, you’ll help customers make informed financial decisions to achieve their goals.
If this role matches your experience and career goals, apply today!
At CommBank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You’ll be part of a community that supports you professionally and personally, every step of the way.
Advertising End Date: 08/12/2025
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