Job Title: Communications Coordinator
Our team is responsible for ensuring the smooth operation of South East Queensland's public transport network. We're looking for a skilled and dedicated individual to join our ranks as a Communications Coordinator.
Key Responsibilities:
* Create timely and accurate customer communications for disruptions across the public transport network.
* Analyse real-time disruption trends to provide relevant travel updates and alternative options.
* Prepare detailed incident briefings for stakeholders and optimise communication processes.
* Collaborate with operational teams and delivery partners to coordinate timely responses that minimise impacts.
Qualifications and Skills:
* Strong communication skills with a background in developing clear and impactful messages tailored to diverse audiences.
* Capacity to convey information effectively and maintain composure amidst challenging circumstances.
* Proven ability to collaborate across operational teams, fostering relationships to enhance customer satisfaction.
* Experience with a variety of technological tools for communication or ability to quickly learn new systems.
* Strong problem-solving skills and ability to manage responsibilities effectively while escalating issues when required.
Benefits:
* Flexible work options
* Accrued time off
* Competitive salary
How to Apply:
Applications remain current for 12 months. We encourage you to submit your application today.