Receptionist / Front Office - Warrnambool
Tasman Holiday Parks is shaking up the travel game as the fastest-growing owner, developer, and operator of holiday parks across Australia and New Zealand. We're redefining what it means to holiday - curating experiences, not just stays. With ourTasman Promise, we craft spaces where epic moments turn into lifelong memories. Every year, over500,000 guests checked into our 45+ stunning locations to unplug, recharge, and connect.
About the Role
We're looking for a welcoming, customer-focused Receptionist to join us on a casual basis at our beautiful Tasman Holiday Parks - Warrnambool. In this role, you'll be the first smiling face our guests meet, assisting with check‐ins, reservations, and providing helpful local information to ensure every stay is memorable.
You will be responsible for delivering a range of front‐line reception services and ensuring that all enquiries, bookings, reservations and face‐to‐face interactions with customers are carried out effectively and courteously.
What We're Looking For
* Experience in (or the ability to quickly master) booking systems – New Book would be extremely advantageous
* Ability to establish and maintain strong and meaningful relationships with our guests and residents
* Flexibility to work weekends and peak holiday periods is a must
* A friendly and helpful manner to deliver a high level of customer service
* Willingness to be a team player and help in different departments
Why Join Us?
Wherever we may be, one thing unifies Tasman Holiday Parks. It is our commitment to delivering our Tasman Promise. You will be joining a growing, driven and passionate team who value input and feedback from our team members.
Benefits
* Ongoing opportunities for growth and professional development
* Extensive benefits program including rewards, paid parental leave and volunteer leave
* Generous accommodation discounts – across both NZ and AUS!
* The ability to be part of a successful and rapidly growing company
* Access to our Employee Assistance Program for you and your family
Sound like you? If so, we would love to hear from you! Please submit your application as we will be reviewing and contacting applicants as they come through.
We recognise that neurodiversity is critical to a healthy, successful workplace. Our role is to uncover and advocate strengths via a psychologically safe recruitment experience. So, if a typical recruitment process doesn't bring out your best, let us know by emailing hr•@tasmanholidayparks.com. We want you to shine, not shy away.
Tasman Holiday Parks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Application Questions
* How many years' experience do you have in a Booking Role?
* How many years' experience do you have as a Front Office Receptionist?
* Are you available to work school holidays?
* Do you have experience in administration?
* Which of the following Microsoft Office products are you experienced with?
* Which of the following statements best describes your right to work in Australia?
* Do you have customer service experience?
* Which of the following property management systems (PMS) do you have experience with?
#J-18808-Ljbffr