Immerse yourself in a career that truly makes a difference.
At HSBC, we have a singular purpose: to open up a world of opportunity for our customers and colleagues alike. By harnessing our unique blend of expertise, capabilities, breadth, and perspectives, we provide opportunities through global connectivity. We bring together the people, ideas, and capital that foster progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.
As an employee in Australia, you'll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture, and a range of benefits, including market-leading subsidised private health cover, enhanced parental pay, support when returning to work, subsidised banking products, bonus leave days, and wellness programs featuring discounted gym memberships.
Our International Wealth and Personal Banking (IWPB) division serves over 50 million customers worldwide with a comprehensive range of banking and wealth management services, empowering them to manage their finances, protect, and build their financial futures. Our ambition is to become Australia's leading international retail bank, focusing on the internationalist customer and building a progressive bank for the future. We're investing in long-term growth by expanding our branch network and digital capability to deliver a premium service to high-net-worth customers.
As a Premier Relationship Manager based at George Street Branch, you will be responsible for being a trusted advisor to your unique portfolio of high-net-worth customers, ensuring the highest ethical standards and operational integrity.
Your key responsibilities will include:
* Creating meaningful connections with our customers by understanding their needs
* Managing customer inquiries in a timely and efficient manner
* Demonstrating HSBC values and behaviors
* Providing comprehensive and professional banking services while ensuring compliance with regulatory requirements and quality assurance standards
* Contributing to a collaborative team environment
To succeed in this role, you will need:
* A proven track record in customer excellence gained in banking as a Client Relationship Manager, Officer, or Executive in the retail financial services sector
* The desire to develop your financial expertise and grow your career
* Ability to understand and provide solutions to meet individual customer needs by delivering first-class customer service and making a positive impact
* Proven track record in growing customer portfolios and diverse high-net-worth customer portfolios
* Relevant experience in personal lending products (including mortgage lending)
* Completion of the Higher School Certificate is essential; relevant tertiary qualifications will be highly regarded
Preference will be given to candidates who hold Australian or New Zealand PR/Citizenship or working rights or can show they currently have unrestricted work rights in Australia with no limitations.
We value diverse perspectives and believe that success comes from collaborating across boundaries, taking responsibility, and holding ourselves accountable to achieve results. Through these values, we aim to create a workplace where every employee feels appreciated, respected, and valued, and where opinions matter. We take pride in providing a workplace that fosters continuous professional development, flexible working arrangements, and opportunities to grow in an inclusive environment.
Applications from First Nations peoples are encouraged.
Learn more about careers at HSBC Australia.