Staff Supervisor – Grafton Depot
30 hours part time role with immediate start. Supportive environment with great career progression. Dynamic role with varied responsibilities where no two days are the same!
More About The Role
Busways' customer commitment is to provide a service that makes customers feel safe, welcome, comfortable, and impressed every time they travel with us. We believe that every single person in our team contributes in some way to the journey experience for our customers, no matter how indirectly – what you will do in this role will have some impact down the line to the customer.
Assist the Depot Manager with the day to day operations of the depot by supporting drivers in all non-dispatch issues, conducting investigations and providing administrative support to the depot.
* Be the main point of contact for drivers for all non-dispatch issues.
* Assist Depot Manager with the Operations leave register.
* Assist in building and maintaining master roster, build future weekly driver rosters.
* Ensure Licence compliance in HIVE and follow up outstanding staff.
* Ensure driver leave level is adhered to.
* Oversee and action driver occurrence records.
* Investigate and assist the Customer Service team.
* Distribute non electronic driver payslips.
* Assist the Manager with Charters when required if applicable for your depot. Assist the Manager in responding to Major incidents.
* Conduct drug and alcohol testing and/or tasks as required.
* Reconcile banking/petty cash/driver floats for relevant depots still selling cash tickets.
* Coach drivers and help develop their performance, offering feedback and demonstrating the desired skills and expected work ethic.
* Educate drivers on the way we do things and why we do them i.e. "The Busways Way".
* Perform ad‐hoc tasks and other duties as directed.
About Us
Busways is the largest Australian‐owned bus operator and the most experienced Australian bus specialist, delivering high‐performing transport services since 1942. As the first choice for real world solutions, we provide public bus services on behalf of state governments. Our team of 2,800 operates 1,350 buses and 53 million journeys annually.
What We're Looking For In The Successful Candidate
* Demonstrated Operations knowledge including service delivery, rostering, incident management, performance management, employee relations, complaint handling, work, health and safety, inclusion and diversity.
* Demonstrated problem‐solving skills, the capacity to successfully deliver high quality outcomes and meet deadlines.
* Excellent communication skills and the ability to build and maintain successful relationships.
* Strong attention to detail, organisational and time‐management skills.
* Leadership capability, experience and demonstrated capacity to coach others. Creative thinker and proactive problem solver.
* Demonstrated ability to use initiative and maintain a high degree of confidentiality when dealing with complex matters.
* Must be an Australian Citizen, Permanent Resident or have working rights in Australia.
* Current Australian driver's licence issued by the relevant State.
Choose An Organisation That Values You
We invite you to consider Busways as your employer of choice through this opportunity. Join an organisation that supports an inclusive and safe, team‐focused environment, where you can expect to work alongside leaders and colleagues with diverse skills and knowledge to share, contributing towards the creation of a meaningful employment experience. We value, recognise and appreciate that our employees are the driving force behind our success, allowing us to thrive.
We offer our employees the chance to develop, evolve and take on additional duties throughout their time with us, providing possibilities to progress their career over time. We encourage our employees to follow their passion for growth within the organisation, supporting advancement throughout the journey they choose to share with us.
Equal Opportunity Statement
Busways is committed to being an Equal Opportunity Employer, with a workforce that reflects the diversity of the communities we serve. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and those from diverse social, cultural, and gender backgrounds.
No agency applications, please.
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