Position Overview
Customer Advisor at NAB, located in Warragul Branch.
Availability
Three days per week: Monday and Tuesday 9:00 am – 4:30 pm, Friday 9:00 am – 5:30 pm.
Responsibilities
* Support the Warragul Branch as the first point of contact for customers and put them at the centre of everything you do.
* Assist customers to identify the most suitable products and services including account opening, unsecured lending and banking transactions.
* Ensure customers receive a seamless, consistent, and tailored experience every step of the way and ensure all details are accurate and up to date.
* Demonstrate NAB's Smarter Banking options (self‐service and digital) to customers to help make their banking simple, easy and secure.
* Undertake ongoing training and development to enhance your career.
Qualifications and Traits
* A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with a willingness to go the extra mile.
* An ability to work collaboratively as a team, self‐motivation and energy to create the signature customer experience.
* A keen eye for detail that ensures transactions are completed efficiently and accurately.
* An appreciation for inclusion and the diversity of customers.
* An interest in upskilling and career development opportunities with NAB.
Benefits
* Access to banking and financial services discounts, including competitive rates and reduced fees on home loans, credit cards and insurances.
* Extensive range of benefits and discounted offers on travel, fitness, events and technology.
* Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave.
* Health and wellbeing benefits including discounts on a wide selection of products.
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