Responsible to ensuring the smooth and compliant movement of international shipments through customs and regulatory processes. You will collaborate closely with our customers, government agencies, and internal teams to facilitate efficient customs clearance operations and maintain regulatory compliance.
Responsibilities
* Handle end-to-end customs clearance processes for import and export shipments, ensuring compliance with local and international regulations
* Review customs documentation, classify goods according to customs regulations, and determine duty rates and tax liabilities
* Resolve customs-related issues and provide exceptional customer service by addressing customer inquiries and proactively resolving any clearance issues
* Collaborate closely with government agencies, regulatory bodies and internal teams for efficient and timely clearance
Minimum Education
Secondary education or equivalent
Minimum Experience
* At least three (3) years of work experience in Customs
* For Associate level, no prior experience is required
* For Lead level, at least five (5) years of work experience in Customs, of which at least two (2) years at FedEx/TNT is required
Knowledge, Skills and Abilities
* Strong knowledge of customs regulations, procedures and trade compliance
* Proficient in customs clearance software and online customs portal
* Working knowledge of Microsoft Office & PC
* Strong interpersonal and problem-solving skills
* Proven expertise in planning & organizing, with a strong accuracy & attention to detail
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
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