Loan Kit Team Leader
Location
Notting Hill, Victoria, Australia
Responsibilities
* Manage the daily work activities of the State loan kit warehouse team in dispatch and/or receiving areas.
* Create, monitor, and discuss development plans, objectives and training for staff in conjunction with the Operations Manager.
* Act as an escalation point for all unresolved issues and prevent recurrence by retraining and coaching the team where applicable.
* Identify and implement process improvement opportunities to improve business efficiency or customer outcomes.
* Investigate kit issues and develop process improvements to eliminate future issues.
* Communicate issues with business partners and assist them in discussing alternative solutions.
* Identify opportunities to improve the customer experience through process improvement, implementing solutions and providing feedback.
About You
* Proven success as a Team Leader in a high volume and complex setting is a must.
* Ability to identify opportunities for process improvement and lead this in an organised manner.
* Lead with empathy and by example to drive team member KPI's and development.
* Ability to handle SAP/ERP systems.
* Strong relationship building skills with suppliers and customers.
* Loan Kit experience is not necessary.
Preferred Skills
* Agile Manufacturing
* Agility Jumps
* Analytical Reasoning
* Business Process Management (BPM)
* Data Savvy
* Developing Others
* Efficiency Analysis
* Equipment Maintenance
* Good Manufacturing Practices (GMP)
* Inclusive Leadership
* Issue Escalation
* Leadership
* Manufacturing Equipment
* OSHA Compliance
* Plant Operations
* Predictive Maintenance
* Problem Management
* Project Management
* Repair Management
Benefits
* Competitive remuneration package
* Continuous training and support
* Award‐winning leadership development programs
* Inclusive, flexible, and accessible working arrangements
* Equal opportunity employer supporting diversity and inclusion
* Up to 18 weeks of parental leave to support new parents
* 4 days of volunteer leave to give back to the community
* Option to purchase up to 2 weeks of additional annual leave for extra time off
* Dedicated Wellbeing Day to prioritise self‐care
* Global Wellness Reimbursement of $780 per year for healthy eating, exercise, or mindfulness activities
* Access to an Employee Assistance Program for personal and skilled support
* Enhanced leave provisions for compassionate (caregiver) leave, providing up to 30 days of additional support
* Life insurance coverage
* Great Place to Work Certified – ****
All applicants must have rights to work in Australia.
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