Excellent entry point into the IT industry.
Training and career development opportunities.
About Our Client
The organisation is a well-established player in the life science industry. As part of a large enterprise, the technology department is pivotal in supporting the organisation's operations. The team is dedicated to ensuring seamless IT services across all levels.
Job Description
* Provide Level 1 IT support via phone, email and ticketing systems.
* Troubleshoot hardware, software, password and connectivity issues.
* Escalate complex technical issues to senior support teams where required.
* Assist with user account administration and system access requests.
* Deliver professional and customer-focused technical support to end users.
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