Senior Administration Officer – Emergency Department
Apply now Job no: 505754Work type: CasualLocation: South BrisbaneCategories: Administration
About the role
The Mater Emergency Department has an exciting opportunity available for an experienced Senior Administration Officer to join our reception team on a casual basis located at our South Brisbane campus. We require significant availability across our 24/7 roster, working overnights and weekends.
Working a variety of shifts across a 24/7 rotating roster, this role is critical to the smooth operation of one of Queensland's busiest Emergency Departments. You'll play a key part in supporting clinical teams across triage, admissions and patient flow, ensuring patients are accurately clerked, billed correctly, and supported efficiently during their ED journey.
* Supporting ED operations across all major areas including triage, admissions and patient flow
* Accurately clerking patients and ensuring timely admission, transfer and discharge processes
* Managing Medicare and private health insurance details, including identifying Medicare‐ineligible patients
* Processing patient payments and liaising with Finance to facilitate billing and reconciliation
* Providing front‐of‐house and ward‐based administrative support within a 24/7 environment
* Maintaining high standards of data quality, confidentiality and compliance
* Working collaboratively with clinical and administrative colleagues to ensure full coverage of all rostered ED shifts
* Contributing to orientation and training during a comprehensive onboarding period
About you
* Ability to pick up shifts at short notice
* Demonstrated experience in senior administration within a healthcare or hospital settingStrong knowledge of patient admissions, billing, Medicare and private health insurance processes
* The ability to work rotating shifts across a 24/7 roster, including nights, weekends and public holidays
* High attention to detail and the ability to manage competing priorities in a fast‐paced environment
* Experience using health information systems and intermediate Microsoft Office skills
* Excellent communication skills and a calm, professional approach under pressure
* A commitment to Mater's mission, values and patient‐centred care
Benefits
* Increase your take‐home pay with generous salary packaging options, including meal and entertainment benefits
* Grow your career with access to industry‐leading training and professional development through Mater Education
* Wellbeing support through our Employee Assistance Program and on‐site pastoral care teams
* Access a range of health and wellbeing services with a corporate discount on private health insurance
* Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
* Stay active with unlimited access to discounted gyms via the Fitness Passport program
* Convenient, discounted on‐site parking
* Enjoy great food with reduced prices at our campus cafés and coffee spots
* Join Queensland's Largest and Most Innovative Not‐For‐Profit Healthcare Team
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
Advertised: 12 May 2026 E. Australia Standard TimeApplications close: 24 May 2026 E. Australia Standard Time
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