Spanning over 35 years in business, this is a well‐established, stable and highly regarded building engineering consultancy. Their reputation as a market leader, sees them working closely with a diverse range of building surveyors, engineers, builders, and developers.
The Role
Reporting to senior management, the Operations Manager plays a pivotal role in ensuring the smooth and efficient operation of the office, supporting business growth and a high‐performing team. Being part of a team of 15, this will be a broad, hands‐on and evolving role. It will ideal for someone who has strong commercial acumen, strives for excellence, and enjoys wearing several hats!
What's on Offer
* Full time, 5 short days or 4 full days can be considered
* A varied and trusted role within a respected consultancy
* Supportive leadership and collaborative team environment with stable tenure
* Opportunity to contribute to system improvements, technology implementation and business success
* Onsite parking
Key Responsibilities Finance & Accounts
* Manage finance and accounting systems in Xero, including invoicing, receivables, payables and bank reconciliations
* Produce accurate financial and KPI reports for the leadership team
* Oversee debtors, follow up overdue accounts, and assist with payroll, superannuation and payroll tax
* Ensure financial compliance and efficient processes
Business Development & Proposals
* Support the preparation of high‐quality proposals and tenders
* Maintain proposal tracking, client database and follow up outstanding submissions
* Coordinate client meetings, presentations and events
Project & Administration Support
* Set up and administer projects in WorkflowMax, including budgets, variations and certifications
* Monitor timesheets, utilisation and project reporting
* Provide end‐to‐end project and client support to ensure high satisfaction
People & Culture
* Support recruitment, onboarding and employment administration
* Manage training, professional development and performance review administration
* Maintain accurate employee records and reporting
Technology, Systems & Office Management
* Support day‐to‐day technology and systems, liaising with external providers
* Assist with continuous improvement of systems, workflows and AI adoptionManage office operations, supplier contracts and compliance requirements
* Maintain ISO systems, policies, insurances and registrations
* Provide executive support to Leadership
About You
* Proven experience in a similar role within an Engineering consultancy, Architecture or building construction firm
* Flexible and commercially minded, with a strong ability to think strategically and see the bigger picture
* Strong financial and administrative capability with excellent attention to detail
* Confident communicator with strong stakeholder and client‐service skills
* Highly organised, proactive, and able to work autonomously
* Interest in technology and familiarity with Project Management software
* A qualification in business, accounting, or administration is advantageous
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