The Opportunity
Kinetic is seeking a proactive Operations Controller (Nightshift) to support live transport operations. In this role, you'll coordinate driver and vehicle movements, respond to incidents, and help maintain reliable services.
We welcome candidates from a range of backgrounds whether you have direct experience in transport operations or bring transferable skills from fast-paced environments such as logistics, emergency services, or operations coordination.
If you can stay calm under pressure, communicate clearly, and make sound decisions in real time, you'll play a key role in delivering safe and efficient services.
Roster: 8:6 (days)
Enjoy a balanced schedule working Wednesday to Wednesday.
First 7 days 17:00 - 05:00 (Wednesday - Tuesday), and a half shift handover 17:00 - 23:30 on your final day (Wednesday).
What You'll Do
* Support daily operational activities, including service delivery, compliance monitoring, driver liaison, rostering, and reporting.
* Work closely with senior leaders to help implement business plans and strategic objectives for the site.
* Assist in the coordination and execution of school runs, route services, special events, and charter operations.
* Build and maintain strong working relationships with internal teams and external stakeholders, with a focus on high-quality service and performance.
* Manage daily staff resource allocations, including maintaining driver rosters via Coach Manager.
* Support cost-effective staffing strategies in collaboration with management.
What You'll Bring
* Previous experience in transport, logistics, or operations is desirable but not essential full training will be provided.
* Minimum MR (Medium Rigid) Driver's Licence is required.
* A current PTD (Passenger Transport Driver) accreditation and Working with Children Check, or the willingness to obtain them.
* Current First Aid Certificate is preferred, or willingness to obtain.
* Strong planning and organisational skills, with the ability to work under pressure and meet deadlines.
* A strong customer service focus and excellent communication skills.
* Intermediate computer literacy, with the ability to navigate integrated software systems (experience with TIMS is highly regarded).
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