Job Description:
Our Assistant Store Manager plays a pivotal role in driving our success by working collaboratively with the management team. This strong leader is responsible for guiding their team members to attain excellence in customer service and sales.
Key Responsibilities:
* Set clear goals and targets with the team, ensuring regular success measurement
* Lead visual merchandising of fashion/apparel, maintaining a well-presented, tidy, and engaging store environment
* Model exceptional customer service and coach the team to deliver the same standard
* Resolve complaints and queries in a professional manner
* Ensure the safety of customers and team members is top priority
Requirements:
We are seeking an experienced retail people leader who possesses a strong understanding of visual merchandising and can work effectively with the team to achieve operational and service standards.
* Proven experience in setting goals and managing team success
* Strong visual merchandising skills with knowledge of fashion/apparel
* Exceptional customer service skills with ability to coach others
* Ability to resolve complaints and queries professionally
* Focus on zero harm and commitment to customer and team safety
Benefits:
As an Assistant Store Manager, you will enjoy:
* A competitive salary package
* Rotating roster with every second weekend off
* Generous parental leave policy supporting both primary and secondary carers
* Great benefits via the 'Perks Program' including corporate rates on travel, accommodation, health, and fitness
* Long-term career opportunities across Super Retail Group