Job Description:
We are seeking a dedicated Casual Receptionist to be the welcoming face of our facilities. The ideal candidate will serve as the first point of contact for residents, families and visitors.
This role requires a high level of professionalism, discretion, and excellent communication skills. As a key member of our team, you will be responsible for managing a broad range of responsibilities, from greeting guests and answering enquiries to coordinating administrative tasks and handling confidential information.
Key Responsibilities:
* Manage a broad range of responsibilities, including greeting guests, answering enquiries, coordinating administrative tasks and handling confidential information with utmost discretion.
* Assist with employee roster management, helping to coordinate staff schedules and ensure adequate coverage across departments.
Requirements:
The successful candidate will possess exceptional customer service skills, including verbal, written and interpersonal communication skills.
A very high level of active listening is required, as well as intermediate level MS Office skills (Outlook, Word, Excel). Additionally, the ability to learn new IT systems is essential.
Excellent team working skills and the ability to work autonomously are also crucial. A flexible approach and willingness to adapt to changing circumstances are highly valued in this role.