Overview
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Citation Group is launching a new compliance-first HR, health & safety platform into the Australian market. This role exists specifically to govern that programme from end to end and has been created as an 18-month contract for exactly that purpose.
As Product Project Manager, you will own the governance framework across the entire programme. That means the steering cadence, risk register, decision logs, and weekly executive reporting—and the job of ensuring no critical question sits unanswered in someone's inbox.
Responsibilities
* Governance & reporting: Establish and run the steering cadence, status reviews, and decision logs across the programme—and deliver clear, RAG-status reporting to the exec team weekly.
* Escalation & risk management: Own the risk register and surface issues early—while there are still options on the table, not after the fact.
* Cross-functional coordination: Keep status, risks, and dependencies visible across all teams so the right people can act at the right time.
* Customer migration: Coordinate the migration of approximately 2,000 customers, with clear planning, segmentation, and risk visibility throughout.
* Launch planning: Build and maintain the project plan from initiation to post-launch, with clear milestones, owners, and decision gates.
* Process improvement: Create repeatable frameworks and templates that outlast the programme and scale with the business.
Ideal Candidate & Qualifications
* Governance experience: Proven track record running governance across complex, cross-functional programmes in a SaaS, technology, or product-led environment.
* Escalation instincts: Comfortable raising issues early, framing them clearly, and giving leaders the information they need to decide.
* Commercial communication: Ability to produce concise executive-ready updates, hold senior stakeholders accountable, and address deviations while maintaining positive relationships.
* Builder's mindset: Ability to create structure and governance processes where none exist, without requiring a full playbook upfront.
* Flexibility & resilience: Comfortable with ambiguity, shifting priorities, and managing different time zones with UK colleagues.
* Tech-adjacent background: Understanding of how technology teams work; a background as a product manager, scrum master, or engineering programme manager is well suited.
About the Role
Citation Group is launching an 18-month programme to govern a new compliance-first HR, health & safety platform into the Australian market. You will be the person the COO relies on for an honest, current picture of where things stand—what is on track, what is at risk, and what needs a decision before it becomes a problem.
Next steps
If you have a track record of driving complex product launches, communicating clearly at executive level, and raising problems before they become crises, we want to hear from you. Hit the Apply button with your current CV and attach a cover letter outlining your related experience. Applicants must have full legal rights to work in Australia with no restrictions.
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