About the Job
We're seeking an experienced professional to serve as a key point of contact for customers, providing exceptional service and support.
The ideal candidate will have excellent communication skills, be able to build rapport with customers, and possess a strong understanding of banking products and services.
* Develop in-depth knowledge of customer needs to provide personalized support and help them achieve their financial goals.
* Stay up-to-date with industry trends and innovations to ensure customers receive the best possible service and support.
* Be the primary point of contact for customers, handling queries, resolving issues, and providing guidance on banking products and services.
* Continuously develop skills and knowledge through on-the-job training and external development opportunities.
* BUILD STRONG RELATIONSHIPS WITH CUSTOMERS AND COMMUNITY PARTNERS TO DRIVE BUSINESS GROWTH AND EXCELLENCE.
Fantastic career growth opportunities!