About the role
Reporting directly to the Head of HR, this permanent role is part of our small but effective HR team. As an HR Generalist, you will be responsible for supporting core HR operations, reporting and employee experience, including payroll support, data management, learning coordination and HR communications via SharePoint across both our Life & Health subsidiary and our Property & Casualty branch.
The role also contributes to continuous improvement, enhancing HR reporting and dashboards while providing first‐line HR guidance aligned with company policy and Australian employment legislation.
You can look forward to
Working across a broad range of HR activities, supporting operational delivery and the wider employee experience. Your duties will include maintaining accurate HR data, contributing to reporting cycles and analysis and supporting payroll processes to ensure data integrity.
You will play a hands‐on role in supporting learning and development, assisting with LMS administration, coordinating training logistics and supporting engagement initiatives and survey actions.
You'll also support the administration of the HR SharePoint page, including writing and posting relevant news articles on a daily and weekly basis to keep employees informed and engaged.
You will contribute to building a positive workplace culture by coordinating wellness programmes, supporting benefits and recognition initiatives and assisting with Town Halls and staff events.
With a focus on continuous improvement, you'll use your Power BI report development and SAP SuccessFactors knowledge to enhance HR metrics, dashboards and reporting, while supporting system improvements and automation initiatives that enable data‐driven decision‐making.
You come equipped with
* Experience in HR coordination or generalist roles, including recruitment and payroll support, HR systems and employee data management ideally gained over 2‐3 years post qualification experience.
* Strong reporting and analytical capability, with experience using (and building reports) Power BI and SAP SuccessFactors.
* Familiarity with LMS administration and supporting learning, engagement and employee initiatives.
* Excellent organisational and coordination skills, with experience supporting events, training and communications.
* Strong written communication skills, including creating internal content (e.g., SharePoint updates).
* Knowledge of Australian employment legislation and HR policies.
* Ability to provide first‐line HR advice and manage enquiries professionally.
* A continuous improvement mindset, with experience supporting process or system enhancements.
You will stand out if you are
* Technology‐loving – you embrace HR systems, automation and data‐driven decision making.
* Naturally curious – always asking "how can we do this better?"
* Process‐oriented – with a strong focus on continuous improvement.
* Trusted and grounded – you build credibility through consistency, discretion and integrity.
* Mature and balanced – able to exercise sound judgement and handle sensitive matters.
* People‐centric – approachable, empathetic and able to build strong relationships across all levels.
* Self‐driven – able to prioritise effectively and work with minimal supervision.
* Attention to detail – you see the things others miss and have an eye for numbers and effective use of language.
Applicants must have unrestricted permanent rights to work in Australia (Australian citizenship or permanent residency only).
What do we offer you Culture & environment
You'll join an international organisation with short decision paths, an open feedback culture and a strong sense of community built on respect, collaboration and mutual support.
Benefits
We value our people and their contribution to our shared success. Our benefits include structured onboarding, hybrid working arrangements, an Employee Assistance Program (EAP) and modern offerings focused on professional development, wellbeing and engagement.
Career development
You'll bring your specialist expertise and in return we offer continuous learning, exposure to global perspectives and the opportunity to contribute ideas, innovate and shape your career.
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