Medical Receptionist (12 month parental leave contract)
Location: Geraldton, Western Australia, Australia.
Employment type: Contract (full time, Monday to Friday, 7:45am – 5:00pm with 45 minute lunch break).
Contract length: 12 months, starting January 2026.
Role Overview
As a Medical Receptionist, you will be the first point of contact for our patients.
Your Responsibilities
- Greeting patients warmly and assisting with check‑in procedures.
- Answering emails and phone calls promptly, handling inquiries professionally.
- Advising patients on preparation prior to relevant scans.
- Billing procedures – private, Medicare, workers compensation, and DVA.
- Collaborating with clerical and technical staff, radiologists, and referrers.
- Training as a contact centre agent to assist as required:
- Answer phone calls promptly and handle inquiries professionally.
- Multi‑task across platforms and manage the appointment calendar.
What We’re Looking For
- Clear verbal and written communication skills.
- Strong organisational abilities to manage appointments and patient flow.
- Confidence working across multiple screens and systems.
- Availability to work a Saturday shift every 6 weeks – either 9:00am‑12:00pm or 8:00am‑11:00am.
What We Can Offer You
Wellbeing advantages:
- Access to free counselling through our Employee Assistance Program for you and your family.
- Discounted or bulk‑billed services for you and your family.
Learning and development:
- Comprehensive training to help you put your best foot forward in the role.
- Career opportunities across our diverse network.
Workplace experience:
- Collaborative and inclusive team with a great culture.
- Free parking onsite.
- Lots of uniform options at no cost to you plus annual top‑ups.
- Supportive management that values your well‑being.
Compensation:
- Industry‑competitive salary and benefits package.
- Annual remuneration review.
With over 250 clinics and 4000 staff, I‑MED Radiology is Australia’s largest radiology network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.
How to Apply
Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.
I‑MED Radiology is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
About Us
With over 240 clinics nationally, I‑MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general X‑ray, nuclear medicine, and a commitment to exceptional standards of patient care.
Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.
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