Machine Learning Engineer - South Bank, QLD
Job No: 530695 • Brand: Product and Technology • Work type: Full time • Location: Queensland • Categories: Digital and Technology
At Flight Centre Travel Group (FCTG) our purpose is to “open up the world for those who want to see”. Every day we give people all around the world the opportunity to experience something amazing – travel!
As the Machine Learning Engineer at FCTG, you will design and productionise advanced AI systems that operate reliably at scale, spanning classical machine learning, generative AI, and agentic workflows. You will help evolve our enterprise AI platform through robust ML and LLM systems, strong MLOps and LLMOps standards, and production‑ready safeguards.
Day to day
* Design, develop and productionise machine learning models, LLM‑powered systems and AI agent applications.
* Build end‑to‑end MLOps pipelines including CI/CD, model registries, monitoring, drift detection and retraining.
* Implement LLMOps workflows covering context engineering, automated evaluation, safeguards and guardrails.
* Develop AI agent workflows, endpoints, gateways and orchestration layers enabling secure tool usage and structured reasoning.
* Contribute to MCP server implementation and modern agent communication protocols.
* Implement strong observability across ML and GenAI systems, including reliability, latency, evaluation metrics, usage and cost tracking.
* Build scalable ML infrastructure and AI‑optimised workflows.
* Deploy and optimise workloads in Kubernetes and cloud‑native environments.
* Collaborate with product, engineering and business stakeholders to deliver high‑impact AI solutions.
* Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
You'll be perfect for the role if you have:
* 1–4+ years’ experience building and deploying production‑grade ML or AI systems.
* Strong hands‑on experience across the AI/ML lifecycle, infrastructure and scalable AI architecture.
* Experience building AI agents, RAG systems or LLM‑powered applications in production.
* Familiarity with agent endpoints, gateways and tool orchestration patterns.
* Exposure to MCP servers and emerging agent protocols.
* Experience implementing evaluation frameworks and safety mechanisms for LLM systems.
* Deep knowledge of Python and modern AI/ML frameworks.
* Experience working with Databricks.
* Strong understanding of Kubernetes and distributed production systems.
* Degree in Computer Science or a related field, or equivalent practical experience.
Benefits & Culture
FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants, including Aboriginal and Torres Strait Islander People, people from racial, ethnic or ethno‑religious minority groups and people with disability, to apply. The company offers a supportive inclusive culture, learning & development opportunities, staff discounts, travel discounts, mental health support, and a corporate social responsibility program that encourages giving back. Employees also receive access to LinkedIn Learning courses and internal health insurance discounts.
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