Job Description
This is an exciting opportunity to join a dynamic and fast-paced team as a Client Services Administrator.
As a key member of the team, you will be responsible for providing exceptional client service, managing client interactions, and maintaining accurate records.
You will also have the opportunity to work closely with the senior leadership team to develop and implement business strategies that drive growth and success.
* Act as the primary point of contact for clients, responding to queries and resolving issues in a timely and professional manner.
* Prepare and manage client invoices, process payments, and issue receipts.
* Onboard new clients, including preparation of ethical letters, engagement letters, and ATO agent nomination.
* Maintain ASIC corporate registers using CAS360.
* Maintain and update client information in Xero Practice Manager (XPM).
* Oversee ATO correspondence through ATOMate software.
Required Skills and Qualifications
* At least 2 years experience in an office administration role, ideally in a public practice accounting or professional services firm.
* Proficient in Microsoft Office and experience with XPM a must.
* Experience with CAS360, ATOMate & FYI Docs an advantage.
* A proactive and flexible approach to supporting team and client needs.
* Top-notch written and verbal communication skills.
Benefits
This is a fantastic opportunity to join a growing organization and contribute to its continued success.
The successful candidate will be rewarded with a competitive salary package, opportunities for career advancement, and a collaborative and dynamic work environment.
Key benefits include:
* Flexible working hours and remote work options.
* Opportunities for professional development and training.
* A comprehensive salary package and benefits program.
* A dynamic and supportive work environment.
Others
Abacus Human Capital Pty Ltd provided pay range: $70,000.00 - $80,000.00 per annum.
The Highlights:
* Flexible start/finish times | FINISH 12PM EVERY FRIDAY.
* Milton Location | Easily accessible by public transport & FREE parking.
* Friendly, warm team environment | Development and progression options.