About the Venue
This is the next major step for one of Australia's most respected boutique hospitality groups. Backed by a growing national business with international expansion underway, this Adelaide flagship brings modern Italian influence together with full-service hospitality — casual in feel, refined in execution.
Expect a $1.5 million designer fit-out, open kitchen, premium plateware and glassware, and an experience model built around guest return rate, local engagement and consistency.
Seating 100+, the venue sits in a landmark building with heritage character and excellent operational flow.
The Role
This is a launch leadership role with full operational responsibility from pre-opening through to sustained success. You'll partner closely with national leaders but have genuine autonomy to shape the team, standards and reputation of the venue.
Pre-Opening
* Fully paid onboarding for 4–6 weeks
* Learn systems, service style, food knowledge and brand standards
* Work alongside National Operations and Training Leaders
* Lead recruitment, onboarding and training for a new 45-person team
* Establish a positive, inclusive and professional workplace culture
* Set up service routines, financial systems and workflow standards for the site
* Put clear team progression and development pathways in place
Post-Opening & Ongoing
* Be highly visible on the floor — supporting staff and elevating guest experience
* Develop and empower Assistant Managers and Supervisors to lead systems and daily routines
* Embed a strong team culture built on training, communication and accountability
* Run the P&L with commercial discipline: labour, COGS, compliance and retention
* Drive local business development including private dining and neighbourhood engagement
* Take part in national manager calls and contribute to network-wide improvements
* Genuine career pathway into training, multi-site or operations roles in Australia and the UAE
About You You thrive in a structured environment and understand how great systems support great service. You lead from the floor, communicate clearly, and build trust through consistency and follow-through.
You'll succeed here if you:
* Seek responsibility and enjoy leading a venue with full operational ownership
* Are confident with financials but strongest when leading people
* Know how to build, train and retain high-performing teams
* Communicate in a clear, respectful and professional way
* Enjoy creating memorable experiences and growing guest loyalty
* Value a workplace culture that is inclusive, respectful and team-driven
Salary & Benefits
* $100,000 – $120,000 + Super
* Quarterly bonuses linked to team performance, profit and guest experience
* Additional profit-share opportunities (eligibility criteria apply)
* Weekly national leadership calls and ongoing training
* Full paid onboarding program before opening
* Genuine long-term progression in a growing national and international group
Why This Role
* Lead a flagship opening with full support
* Autonomy without micromanagement
* Group growth pipeline includes five new venues and UAE expansion
* You'll play a key role in shaping the brand's Adelaide presence
* Culture is measured and maintained — not just spoken about
Confidentiality This advertisement is intentionally written to protect the identity of the venue and company. Full details are shared with shortlisted applicants only.