About Beam:
Beam is Asia Pacific's largest shared micromobility company. We are on a mission to turn little drives into better rides and make cities flow better for everyone.
Shared micromobility is one of the fastest-growing industries in the world, and we're leading the way in Asia Pacific with operations in Australia, South Korea, Thailand, Turkey and Malaysia. In collaboration with cities, we bring a safe, affordable and sustainable new mode of transport to citizens with our fleets of self-driven small electric vehicles. Following our recent US $93M Series B round, we have expanded our operations to US, Turkey and Indonesia.
Here at Beam, we have gathered a team with a passion for innovation and technology. We tackle growing challenges every day as a group of problem solvers, determined to make a positive impact on people's lives and the future of the planet.
What you'll be doing
* Operate our vans to deploy, redistribute and swap batteries on our fleet of e-vehicles
* Patrol the city to ensure that our e-vehicles are appropriately parked and that the city remains neat and tidy
* Conduct in-field quality checks and collect any damaged e-vehicles for repair at the warehouse
* Perform basic maintenance on Beam e-vehicles to ensure that our riders will continue using the safest and most reliable vehicles
* Evaluate and provide feedback to the Operations team on current and potential parking locations
* Report any bad behaviour of riders to the Operations team in line with Beam's Three Strikes policy against anti-social behaviour
* Support the marketing and promotion of Beam's services, such as by helping people who have questions about the company, how to create a Beam account or how to safely ride an e-vehicle
* Assist with recovering lost and missing scooters
* Follow established safety procedures and techniques to perform duties
* Problem solve issues when in the field and find creative ways to overcome obstacles
Skills and Experience
* Valid Driver License
* Meet the requirements of our van insurance - generally need to be at least 25 years old
* Excellent driving skills, you need to treat the van like your own. You are comfortable driving a van (previous van / heavy vehicle driving experience desirable)
* Willing and able to complete physically demanding work, you will be lifting our e-vehicles of approx.
* 25kgs in and out of the van throughout your shift
* Smartphone savvy with access to your personal phone. You will be using the Beam app and Slack throughout your shift
* Good communicator capable of working with both internal staff and customers
* Able to work effectively within a team and solo on shifts
* Willing to learn and adapt to new policies, procedures and concepts
* Attention to detail and sense of pride in your work
* Good understanding of the local area is desirable