About Solar Turbines
Headquartered in San Diego, California, USA, Solar Turbines Incorporated, a subsidiary of Caterpillar Inc., is one of the world's leading manufacturers of industrial gas turbines, with more than 16,000 units and over 3 billion operating hours in over 100 countries.
Solar's foundation is people and Solar's culture is one where individual contributions are valued, diversity in the workplace is encouraged, and safety is emphasized in all aspects of the business. Solar Turbines, founded in, is comprised of a dedicated and multi‐talented workforce of more than 8,000 employees with decades of experience working as a global team.
About the Role
We're seeking a highly autonomous, self‐driven Field Service Representative who thrives working independently, takes initiative, and can confidently manage tasks from start to finish with minimal supervision.
This role will see you supporting the installation, maintenance, and troubleshooting of Solar Turbines gas turbine packages and associated auxiliary systems at the customer's location using a set of tools, parts and technical diagrams. Customer service assignments include on‐site preventive maintenance and inspection service work, call‐out services and commissioning activities on turbomachinery and package systems.
Responsibilities
* Assist in diagnosing faults on Solar Turbines packages using OEM documentation and diagnostic tools with guidance of experienced field service personnel and/or supervisor.
* With supervision, use hand tools, gauges and instruments to analyze, repair or replace faulty parts. Utilize digital tools and systems.
* Observe and check for common causes of trouble, such as dirty or defective components, cleaning and lubricating equipment with guidance of experienced field service personnel and/or supervisor.
* With supervision, perform routine installations and make adjustments to equipment as appropriate within normal procedures.
Required Skills & Qualifications
* Sound communication and interpersonal skills.
* The position typically requires a technical qualification (electrical, mechanical, instrumental, engineering) or equivalent industry experience.
* Aptitude for a cross‐disciplined approach.
* Oil & Gas and Power Generation industry experience is highly desirable.
* Technical knowledge of Solar Turbines products and product applications, and field experience will be beneficial.
* This role requires frequent travel.
Key Competencies
* Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
* Initiative: Being proactive and committing to action on self‐identified job responsibilities and challenges; ability to seek out work and the drive to accomplish goals.
* Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
* Mechanical Maintenance – Power Supply: Knowledge of machines used in power plant; ability to conduct preventive maintenance and repairs or replacements on faulty mechanical parts used in power plants.
* Mechanical Maintenance (Oil and Gas): Knowledge of mechanical equipment and the preventive maintenance; ability to repair or replace faulty mechanical parts used in the exploration, production or refining of hydrocarbons.
* Safety (Oil and Gas): Knowledge of procedures, practices, considerations and regulatory requirements for the safety and protection of workers, community, environment and company assets; ability to identify and respond accordingly to work‐related hazards.
* Programmable Logic Controller (PLC): Knowledge of Programmable Logic Controller; ability to design, implement, and operate automated process controls.
* Troubleshooting Technical Problems: Knowledge of troubleshooting approaches, tools and techniques; ability to anticipate, detect and resolve technical problems in a manufacturing environment.
Compensation & Benefits
Competitive salary based on qualification and industry working experience.
* Competitive remuneration package
* Attractive Bonus and Share options
* Career development with global prospects
* A strong commitment to safety and your wellbeing
* A commitment to diversity and inclusion, equal opportunity, and equal outcome
* SMART spending APP
* The opportunity to do truly meaningful work in a supportive, inclusive culture that encourages you to make the most of your talents.
Additional Information
Foreign national applicants that require or will require sponsorship will not be considered. Full, unlimited Australian Working Rights required to apply.
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
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