Location: Allambie Heights, NSW, Australia
About the role
The Regional Manager, Accommodation is responsible for leading and managing the effective and efficient operation of a portfolio of accommodation services for clients with a disability within a defined region. The Regional Manager is responsible for supporting the implementation of strategic and operational initiatives and projects relating to service growth and ensuring consistent application of practices, policies and procedures across the Accommodation & Respite business.
Within a team of Regional Managers, the role is accountable for analysing business practices and performance to identify service gaps and opportunities, ensuring that the A&R business is sustainable.
Responsibilities
* Oversee day‐to‐day operations of Accommodation Supported Independent Living (SIL) services.
* Analyse operational performance to identify gaps and opportunities for improvement and ensure consistent application of practices across the business.
* Develop and maintain relationships with key internal and external stakeholders to secure necessary support, information and resources for managing a portfolio of Accommodation services.
* Manage, support and mentor a team of House Managers.
* Manage the income and expenditure for the Accommodation business to ensure financial targets are successfully achieved.
* Client and stakeholder management.
* Maintain up‐to‐date knowledge of external best practices and legislative/regulatory requirements to ensure compliance across Accommodation service operations.
* Manage client‐wellbeing processes across Accommodation services; conduct audits of sites and individual clients.
Qualifications
* Demonstrated leadership or senior leadership experience, managing multiple direct reports.
* Industry experience in the disability sector, with past experience supporting the implementation of strategic and operational initiatives.
* Knowledge of the NDIA framework and compliance with an understanding of how these considerations relate to Accommodation & Respite services.
* Exceptional written and oral communication skills, with proven ability to manage internal and external stakeholders.
Benefits
* Tax‐free meal, entertainment & venue benefit card valued at $2,650 per year.
* Flexible ways of working – compressed hours, working from home options, flexibility surrounding hours.
* 12 weeks paid parental leave and 2 weeks paid partner leave.
* 3 additional leave days each year (conditions apply).
* $100 per year well‐being allowance to support personal wellbeing (e.g., sports equipment, massage, meditation classes).
* Discounted gym membership for you and your family through Fitness Passport.
* Employee Assistance Program.
* Paid Employee Referral Bonus Program.
We value diversity and inclusion.
We champion diversity and equitable opportunities for people with disabilities and lived experience, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse backgrounds and the LGBTQIA+ community. We are passionate, respectful, ethical, curious and courageous.
EEO statement
We are committed to supporting inclusivity for anyone with diverse needs and lived experience. Workplace adjustments can be discussed to create a safe and comfortable workplace that supports your health, abilities and personal needs.
Physical requirements
For the safety of staff and clients, this role requires a high level of physical functionality. We are a child‐safe organisation and all workers must adhere to the NDIS Worker Code of Conduct.
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