IT Support Engineer Role Overview
About the Role
We are seeking an exceptional Senior IT Support Engineer to join our dynamic team at one of our fulfillment centers in Dandenong. As a key member of our Operations group, you will play a vital role in delivering seamless IT support to Amazon's global operations.
In this exciting and challenging position, you will have the opportunity to troubleshoot complex technical issues, implement sophisticated network infrastructure solutions, and lead technical project implementations. You will also collaborate with cross-functional teams to drive innovation and improve system performance.
Your expertise will directly impact the technology backbone that enables millions of customer deliveries daily, making this an ideal role for someone who thrives on solving complex problems while inspiring technical excellence in others.
Key Responsibilities
* Architect and implement advanced network infrastructure solutions.
* Lead and participate in technical project implementation, including network stack modernization.
* Provide expert-level resolution for complex technical challenges while maintaining system reliability.
What We Offer
Competitive compensation packages, including comprehensive health insurance. Investment in your growth through advanced technical certifications. Impactful leadership opportunities with hands-on technical engagement. Platform to develop others while advancing your technical expertise. Access to the most advanced technology and innovation in the field.
Requirements
* 3+ years of enterprise IT experience with proven technical expertise.
* Comprehensive knowledge of networking technologies (TCP/IP, OSPF, BGP, VLANs).
* Strong background in implementing network security solutions.
Preferred Qualifications
* Current technical certifications (CCNA, CCNP).
* Advanced Linux system administration capabilities.
* Expert-level networking skills.
Acknowledgement of Country
Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.