Job Title: Support Operations Manager
We are seeking an experienced and skilled Support Operations Manager to join our team. This role will play a pivotal part in ensuring the smooth operation of our services, providing exceptional customer experiences, and driving business growth.
Key Responsibilities:
* Manage daily operations, including financial, human resource, and administrative tasks.
* Develop and implement processes to improve efficiency and productivity.
* Provide exceptional customer service, responding to internal and external inquiries, and resolving issues promptly.
* Support hiring and onboarding activities for new staff members.
* Collaborate with senior staff on special projects, leveraging your skills and expertise to drive business success.
Requirements:
* Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
* Proven experience in administrative roles, with a focus on operations management.
* Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
* Intermediate to advanced skills in MS Office and database applications.
* Ability to work independently and as part of a team, prioritizing tasks and managing competing deadlines.
Benefits:
* A competitive salary package, including superannuation and other benefits.
* A comprehensive training program, designed to support your professional development.
* A dynamic and supportive work environment, with opportunities to collaborate with colleagues across the organization.
* A recognition and rewards platform, offering employee discounts and other perks.
About Us:
We are a leading provider of community and residential care services, committed to delivering exceptional experiences for our clients and residents. Our team is passionate about making a positive impact, and we welcome applications from individuals who share our values and vision.
Contact us today to learn more about this exciting opportunity and how you can be a part of our team!